Road radio (FreshOffice CRM)

The management of media of Road Radio holding which part a number of popular radio stations is, announced transfer of a system of customer interaction to cloud solutions of FreshOffice. Since February, 2013 the central office and all regional representative offices will begin work in the FreshOffice WEB applications. All databases of the enterprise will be moved in cloud data centers of MS Azure with the round-the-clock monitoring and an indicator of non-failure operation of 99.98%.

The choice of vendor happened based on the closed tender. The Fresh Solutions company (FreshOffice software developer) which offered to the management of holding the innovation system of customer interaction focused on customer service and performance monitoring became the winner.

Powerful advantages of a cloud platform of FreshCloud before traditional a solutions desktop became key factors for decision-making, namely:

• increase in data processing rate;
• continued access to data 24/7;
• cross-platform;
• opportunity for work with a system out of office, including from mobile devices.

Transition of large holdings to cloud solutions and the client - the focused management systems becomes a steady trend. Modern models of work and high-quality service bear fruit quicker, than the most active advertizing.