GMCS CRM for mining industry

The Microsoft corporation registered the specialized CRM solution of GMCS company for mining industry. The solution expands standard functionality of Microsoft Dynamics CRM and provides to the enterprises of mining industry tool kit for management of a complex of the processes connected with vendor interaction at tendering process and also control over purchasing activity of the company.

Purchasing department specialists and planning will find in the solution additional opportunities for the organization of more effective geographically distributed process of purchases according to specifics of the extracting industry. First of all, it is consolidation and centralized operation by all vendor interactions of different branches and connected with this electronic document management. In addition, users of the solution receive the flexible tool for tracking and the analysis of the status on each of the held tenders, formation of a pool of reliable suppliers and storage of the received applications and the history of decision making on them.

"the C solution GMCS the procedure of purchase management becomes transparent and clear, users do not spend time for routine transactions, concentrating on quality and efficiency of the work, and heads will always have near at hand the broad and relevant picture of results of activity of division, says the company. — Mailing of the invitation to the selected suppliers is performed automatically. Order taking is performed on the basis of e-mail messages in a binding to suppliers and tenders. A packet of documents, necessary for a meeting of the tender commission, including results of the accepted requests from suppliers, protocols of opening and other documents also form automatically on the basis of the preconfigured templates".

Special panels of monitoring allow to trace quickly a status of tender work both within the company in general, and in detailing on specific branch, the specialist, tender. Control of key tender dates (dates of termination of providing requests, decision makings, etc.) is performed by means of setup of the mechanism of electronic notifications.

"The solution provides information technical support of management processes of purchasing activity in mining industry. Once you note that thanks to opportunities of the Microsoft Dynamics CRM platform, it, the flexibility and simplicity of settings, extensive basic functionality and short terms of implementation, the solution can be easily adapted for processes of other industries or is expanded functionally" — Gudkova Svetlana, on development of department of CRM of GMCS company noted.