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GMCS announced in the summer of 2012 Svetlana Gudkova's appointment to a position of the development director of department of CRM. The main focus of activity of Svetlana will be aimed at the development CRM experts of the company, entry into the new markets and also creation of new strategic partnership. Svetlana has long-term experience with CRM systems. Including at a position of the top program manager of Microsoft Dynamics CRM of Microsoft company where she worked earlier, Svetlana dealt with issues of development of this product and partner solutions.