Biography
RapidSoft, a Russian developer of corporate systems for automating customer interaction, announced in June 2013 the appointment of Roman Vasilyan, who previously held senior positions in the Svyaznoy group, as the company's new CEO.
Mr. Vasilyan took office immediately after his appointment in June. Former CEO and co-founder of the RapidSoft, Alexander Chukhnov, will continue to work in the company's leadership, heading a number of key areas.
Since 2001, Roman Vasilyan has held senior positions in Russian and foreign companies. For more than seven years, he headed the operational activities in Russia of the American developer Reaxion. Then he worked in senior positions in the Svyaznoy group, including for more than four years he headed CJSC S-Club, the managing company of the Svyaznoy-Club loyalty program. Under his leadership, the Svyaznoy-Club program has become one of the largest in Russia in terms of coverage and number of participants in coalition loyalty programs, uniting more than 16 million people in more than 800 cities.
Mr. Vasilyan's professional experience and competencies will be in particular demand in connection with the implementation of the RapidSoft strategy to strengthen positions in the development of loyalty systems and the implementation of bonus programs in major banks and retail companies.
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