Customers: Investtorgbank (Investment trade bank) Moscow; Financial services, investments and auditing Contractors: MTG. Business solutions (Metatechnology Group) Product: Maxim E-queue systemProject date: 2013/01 - 2013/02
Number of licenses: 1
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Electronic queue in bank – the modern tool for providing the high level of service which uses each solid credit institution today. The MAXIM allows to solve a set of tasks, specific to bank, regarding work with clients and the organizations of work of office.
In particular, system implementation of an electronic queue helps to increase capacity of office on the basis of the analysis of statistical data of its load in different working time. Competent setup of a system promotes also optimization of a working rhythm of personnel and reduction of waiting time of clients in queue.
Setup of functionality happens quickly and without need to reboot the server. Installation of parameters of configurations does not cause complexity and can be executed by any representative on that the employee of bank. Operators on places by means of physical or program panels can directly manage a system (kliyentopotoky) in the current mode.
Source: [1]