Prof IT
Since 2005
Russia
Southern Federal District of the Russian Federation
Rostov-on-Don
ave. M. Nagibina, 40
Content |
Prof IT is a system integrator and developer of its own solutions.
Developments
Prof IT is a developer of voice warehouse management technology, an omnichannel platform for automating contact centers and client support services.
The company has expertise in the development of AI systems and robotic services for processing telephone and chat communications.
The flagship product is the Vocamate platform for automating contact centers and client support services, creating omnichannel user interaction services, and developing new models of interaction based on artificial intelligence using machine and deep learning.
In the portfolio of solutions: dialog robots, virtual assistants, recommendation systems, intelligent automation of business processes.
Prof IT is a developer of pick-by-voice voice warehousing technology. PIT Vocamate Interactive - a system for voice management of warehouse operations, serves to quickly and accurately assemble goods without paper documents and data collection terminals. The solution is used to improve the efficiency of the warehouse, to organize a quick and error-free assembly of goods in high-load warehouses.
(data as of May 2022)
History
2018
As of October 2022, Prof IT worked in the field of information technology and was a manufacturer and supplier of software solutions for various business segments, developing and implementing projects for automation of management and financial accounting, artificial intelligence systems, combined communications, WMS systems and voice warehouse management.
- The company had the status of Gold Certified Partner Microsoft and 1C: Franchisee. Prof IT was not limited to the standard capabilities of Microsoft and 1C products, but developed its own solutions that expand the capabilities of typical products.
- The manufacturer of Personal IT families of software products - for automation of the call center, ServiceDesk management and voice robotic services, on the Skype For Business platform.
- NexTrade - for warehouse automation and retail, on the 1C platform.
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