New Frontier iBanking

iBanking is the complete solution of remote banking.

On September 24, 2013 the Technoserv Consulting company provided an end-to-end system of remote banking of iBanking from New Frontier Group company.

General information

As a part of the solution:

• Internet bank,
• mobile banking
• portal of personal financial service.

Principles of a product

The basic principle taken as a basis when developing iBanking - applicability "in any place, at any time, from any device". With this software solution the bank can provide to clients an information access by means of any a method, convenient for them: via the Internet, the mobile phone, from the tablet, using contact center, by the SMS.

Functionality and opportunities

• At the heart of the solution the interactive personalized portal of new generation which interface adapts depending on what the user in what user group it is wants to see and from what platform gets access.

• iBanking provides continuous accomplishment and monitoring of traditional financial transactions and also formation of necessary reports on Web 2.0 platform. Management of different groups of data within banking services and products is provided through the system of widgets. Except the improved financial modules and integration with the heterogeneous systems, iBanking allows to collect data and to analyze them for the purpose of creation of qualitative reports and their use in marketing campaigns.

• A system contains more than 200 built-in templates of financial transactions for work with physical persons and legal entities, including the current accounts in national and foreign currency, checking accounts, custody accounts, accounts in foreign currency to bearer, term deposits in foreign and national currency, cards (VISA, ECMS, DINA, American Express), virtual accounts, etc.

• iBanking is easily integrated into the existing infrastructure of the organization and at the same time allows to create user interfaces without involvement of development team.

• iBanking is created on technology of Microsoft, has high flexibility and the high level of security.

Content management

• Allows to create the user interface, without attracting a development team and to change a type of the application, when necessary (holidays, anniversaries, advertizing campaigns, marketing campaigns, the ave.);
• Support of segmentation of users in integration with the CRM system allows to wage targeted marketing campaigns;
• The ready module the Contact center gives an opportunity to the agent of contact center to use the iBanking application for viewing all data which a system contains.

Interactivity

• The interrelation of widgets allows to use the mode of interactivity and to modify those parts of the screen which need to be updated, without the need for reset of the whole page;
• Interactive graphical representation of data in real time;
• Existence of a demo system, working in real time, allows clients to test functionality of your RBS system to understand, is how convenient and effective it to use every day;
• Integration with social networks (Twitter, Facebook);
• Integration with YouTube service will allow to include interactive video pomoshnika for your clients.
• Intuitive payment by one click: a new system allows to select a template and to enter data of payment and the amount on the first screen. All financial transactions can be made in the same simple way (a transfer, exchange, calculations for the debit card, loan repayment, etc.);
• Personal financial account allow more simply, quicker and better, than ever earlier, to classify and control expenses. There is an opportunity to create rules for classification of expenses;
• Automatic transaction management and search of branches: mobile application for devices with GPS.

Support of platforms

• Full support for modern mobile bank: the WAP 2.0 browser and separate applications for iOS, Android, Phone Windows, Blackberry, Symbian;
• Cross-browser compatibility - compatibility with browsers: IE, Firefox, Chrome, Safari, Opera, Opera Mini;
• Support of multilingual capability, switching – without the need for an exit from the page;
• The built-in system of monitoring via Microsoft System Center Operation Manager;
• The advanced module of system analytics is integrated into the solution and allows to analyze actions of users in a system then just to create necessary reports;
• Work with certificates is supported through Java application;
• Support of an input using the ID card.

Security

• Each three years the product undergoes the certification of security systems made by the independent expert organizations;
• Protection of transactions is provided with advanced mechanisms:
  1. Digital signature of each transaction;
  2. transaction Enciphering;
  3. Each transaction can be confirmed by the one-time password.