Schmitz Kargobull Russland (1C:CRM standard)

The Following Functions Were Automated:

• Personnel management and personnel records (HRM)
• Personnel records
• Efficiency evaluation of service of personnel and analytical reporting
• Payroll calculation

Maintenance:

• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
• Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
• Consultation on methodical questions of work with the program of 1C is performed
• Monthly acquaintance of users with new materials of the ITS PROF is made
• Setup and check of access to the website of user support users.v8.1c.ru is made
• Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
• Consultation on technical issues of work with software products of 1C is performed

Description

The main activity of the company – production of refrigerator vehicles Implementation of 1C: CRM 8 allowed to solve the following problems:

• Segment the customer base on different signs including on levels of the relations;
• Messages complete history of customer relations;
• To manage effectively working time of employees. Control execution of instructions;
• Analyze results of activity of each employee of sales department;
• To quickly control receivables status, to take measures for its reduction;
• Carry out the analysis of accumulated information in different analytical cuts;
• Reduce risk of loss of information at dismissal of staff of sales department;
• Build technology of sales of our products using business process management mechanisms.

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Collecting and requirement analysis of the customer to an automated system
• Creation of interfaces and sets of user rights
• Initial settings of standard/industry solution (program) to start accounting
• Input of opening balances / the help when entering opening balances