| Customers: Polimersnab of group of companies Contractors: 1C-Rarus Product: 1C:CRM PROFProject date: 2013/03 - 2013/10
Number of licenses: 11
|
The Following Functions Were Automated:
- Customer relationship management (CRM)
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- Consultation on methodical questions of work with the program of 1C is performed
- Consultation on technical issues of work with software products of 1C is performed
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Initial settings of standard/industry solution (program) to start accounting
- Individual training at office of the customer
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