Business.Ru (formerly Class365)

History

2024: Integration with Virtual PBX and Mango Office voice analytics service

Top managers may not see the full picture of the business - why employees process applications for a long time, how to increase conversion from call to sale, how to increase the average check. This will lead to a drop in sales and a decrease in revenue. The technology partnership MANGO OFFICE and'Business.Ru will help solve this problem.

Integration of CRM Business.Ru with Virtual PBX and Voice Analytics service MANGO OFFICE will allow you to use telephony No. 1 * in the usual client interface. Learn more here.

2018

Added the ability to automatically change the resolution of downloaded images

On October 19, 2018, Class Information Technology announced that when loading images of goods or services into Business.Ru, it became possible to automatically change the resolution of downloaded images. When this option is enabled in the system, the resolution of the images will change when the images are uploaded to the system. Use this option to change the image resolution only down. The added feature eliminates the need for the user to independently change the resolution of images, which, with a large number of original images, significantly saves the user's working time. This feature also allows you to reduce network traffic when synchronizing with any online store and save space for storing files in Business.Ru.

The system has a setting that allows you to set the resolution for downloaded images. The setting limits the maximum length of the larger side of the image, and the length of the smaller side varies proportionally. For example, if the original image was 1920 x 1080px, then setting the setting to 800px will load the 800x450px image into the system. In this example, the coefficient for changing the length of the smaller side of the original image is defined as 1920px/800px = 2.4, which means that the length of the smaller side of the modified image is 1080px/2.4 = 450px.

To enable the option, go to the "AdministrationAccount and RatesAccount Settings" section, in the "Goods and Prices" group, select the "When downloading an image of the product, change the resolution to" option, select one of the available party lengths for the image. The values 480px, 800px, 960px, 1024px, 1280px, 1400px, 1600px, 1920px are available for selection. The specified resolution value specifies the maximum length of the larger side of the downloaded image. If the maximum length of one side of the image is less than the specified value, the image will be loaded at the original resolution.

Added webhooks to create integrations with Business.Ru.

On October 12, 2018, the Information Technology Class company announced that webhooks were implemented in the Business.Ru system - a tool for creating integrations with Business.Ru. When using webhooks, you do not need to constantly send requests to the Business.Ru API, scanning your account data for changes and creating additional Internet traffic. If the account data is changed, Business.Ru will independently inform the integrated application or service about these changes. For example, you can receive messages about creating customer orders or changing sales documents.

Previously, integrations were only available based on requests to the Business.Ru API. Webhooks, on the other hand, allow you to build integrations based on request handlers from the Business.Ru account, sent when its data changes.

According to the developers, the webhook is a subscription to an event in the Business.Ru account. An event is understood as the occurrence of changes in a certain model, or data rather, in the corresponding databases account table. If a webhook was created - a subscription to this event, then URL a POST request will be sent to the subscriber to the specified one with information about the changes that occurred in the model.

Optimizing Order Control to Vendors

The company "Class Information Technologies" on June 19, 2018 announced that the online system Business.Ru has optimized the process of controlling orders to suppliers. The fields Paid and Received have been added to the table with orders to vendors. The Paid field displays the paid amount of the order and the Received field displays the amount of the receipt documents linked to the supplier order.

One of the options for working with the supplier within the placed order is the option of partial payment of the order to the supplier and partial delivery of the item by the supplier. This option may be due to the absence of a part of the ordered goods from the supplier, or to the desire of the customer to receive the ordered goods in batches with a certain period of time. In both cases, it is important to monitor the execution of the order in terms of completeness of payment and delivery, the company noted.

Previously, in Business.Ru, you could control orders to suppliers through the Payment Status and Receipt Status fields, which was already a good enough control tool. Now, after adding the fields "Paid" and "Received," it became possible to control orders also in terms of payment amounts and receipts.

Optimize work with additional fields

The company "Class Information Technologies" on April 13, 2018 presented the April update of the online system Business.Ru. In the updated version, it has become more convenient to work with additional fields, you can automatically transfer the contents of additional document fields to other documents created on the basis.

Additional fields can be used as a label for documents. If completely different documents have the same label, then they are easy to find by this label. If unrelated documents have the same label, then a link is formed between them. For example, you can logically link completely different Orders of buyers living in the same city. It is enough to assign the same label "City" to all orders.

This approach can be used when dealing with a Transaction. In the Transaction and all documents that can be created from the Transaction, you can create an additional Lead Source field.

For proper lead handling, it is important to consider the source of the lead. The lead source determines how to work with the lead and allows you to analyze the effectiveness of the promotion channel.

All documents created on the basis of the Transaction in the Lead Source field will automatically have the same value as the Transaction. For example, if the Lead Source Transaction has an Incoming Call, the Lead Source Implementation will automatically have an Incoming Call. And you can easily find all Implementations for customers who once came through a phone call.

Similarly, all Transactions and Implementations for the Mail lead source can be noted.

Next, you can compare the Implementations for the Incoming Call and Mail sources by number and total, and draw conclusions about the effectiveness of these channels.

The developer emphasized the advantages of automatically transferring the value of an additional field from one document to another:

• saves the user from unnecessary work;
• Reduces document processing time
• avoids errors in manual data entry;
• results in higher user efficiency.

The use of additional fields provides the user with a powerful and flexible tool for analytics, the developer noted.

To enable the function, go to "Administration > Accounts and tariffs > Account settings" and mark "Transfer the contents of the Additional field to documents created on the basis." The name of a specific additional field in all documents to be linked must be completely identical.

2015

Online service Class365 changes its name to Business.Ru

The domain was business.ru provided by the media group "Aktion-ICFR," which in June 2015 entered the project "Class365." The name is intended to emphasize the main directions of the company and will allow it to be better positioned in the b2b market.

Klass365 has more than 1000 paid customers. It's mostly small businesses. The plans include an increase in the number of paid clients to 10 thousand and an increase in the share of clients from medium-sized businesses to 15-20%.

"The new domain perfectly reflects the essence of the project - it is the automation of the business of small and medium-sized companies, individual entrepreneurs," says Sergei Sus, director of development of the media group "Aktion-ICFER." - The policy of our media group is to look for and develop products that are the basis of the business of companies, that is, those that can be stopped using only if the business is completely closed. Business.ru is one of the ideal examples for this strategy, we believe in its successful development and actively help the project use the competencies available to the media group in sales and marketing. "

Initially, the Klass365 service was developed in order to close all the basic needs of operational accounting of enterprises in the field of trade and services. This is a trading and warehouse automation system, as well as a full-fledged CRM system with advanced communication capabilities (ip-telephony, mail, SMS). The service is integrated with more than 20 online store platforms and allows you to automatically process orders and synchronize goods. The "Class365" includes a fully functional cashier's AWS, which allows you to automate both individual stores with several cash registers and chains.

The Class365 service is designed for small and medium-sized businesses interested in automating their business processes, but not ready to overpay for an expensive boxed product and spend resources on complex implementation. "Class365" offers such companies a low-cost solution that does not require configuration, ready for work right now. "Class365" is a significant increase in efficiency due to the use of modern purchasing and sales tools, developed control systems and analytics; data safety and security, protection against unauthorized access; A ready-to-use IT infrastructure for a smart business.

"Class365" has released a solution for integration with online stores on the Joomla VirtueMart platform

The developer of the cloud online business management service "Class365" announced in February 2015 the launch of the integration function with online stores on the Joomla VirtueMart platform. Klass365 has become one of the market leaders in terms of the number of integrations, providing the opportunity to use its service to online stores operating on 17 popular platforms.

The integration of the online store with "Class365" provides access to all capabilities to automate the key business processes of the trading enterprise. The cloud system allows you to effectively organize the work of the online retailer: quickly update the online store window, download orders from the site, process them, maintain customer cards with purchase history, track the status of orders and notify the buyer of their changes by e-mail or SMS.

In addition, online stores receive a full-fledged automated back office: with the help of "Class365" you can manage the movement of goods and financial flows, form a customer base, keep warehouse records, prepare reports, analyze statistics. Thus, "Class365" provides online stores with management accounting and provides a full-fledged CRM system for working with customers.

The service works online through an Internet browser. The integration procedure with "Class365" is simple and does not imply the participation of programmers, it is enough to fill in several fields and you can start synchronization. Connecting to "Class365" does not require serious initial investments from the online store, the service only charges users a small monthly subscription fee - from 240 rubles per month.

"The services of" Class365 "are used by many owners of online stores, they make up a third of the total number of our customers. We are interested in making them comfortable to work with the system, and therefore made the integration process as simple as possible. It takes only a few minutes and is within the power of any person without special education, - comments the founder of "Class365" Galkin Alexander. - A full-fledged automation system will help the owner of the online store to build his business processes and increase competitiveness, which is very important in a crisis. The speed of processing orders and the clarity of their fulfillment will increase, the number of complaints and failures will decrease. The store will be able to personally work with each client, more accurately track and predict seasonal fluctuations in demand. "

In addition to Joomla VirtueMart, the "Class365" system is integrated with 1C-Bitrix, UMI.CMS, Simpla.CMS, Opencart, WebAsyst, Shop-Script 5, CS-Cart, Magento, Fast-Sales, ImageCMS, PrestaShop, HostCMS stores, and other popular online platforms. The company plans to continue to continuously expand this list.

2014

Comprehensive Tool to Support Complex Sales

The "Deal" document will allow users of the online system Class365 to conduct in one place all work on the coordination and conduct of sales from the registration of the first client's appeal to the execution of the last closing document. Users can write notes in the journal, schedule meetings, calls, tasks, orders, meetings. The "deal" allows you to store an unlimited number of versions of commercial applications, accounts and specifications, attach any type of files, including photos and videos, and, of course, take into account costs and profits.

Mail client and SMS notification service

Klass has integrated email and SMS alerts into the Class 365 online business management program. Thanks to this integration, small businesses have the opportunity to take full advantage of modern communications to successfully interact with customers.

So, an invoice, quotation, invoice, invoice and any other document can be sent to the counterparty literally in 2 clicks. When sending letters, the counterparty's address is automatically entered in the "Recipient" field, and the sent document is converted to pdf format and sent as an attachment. The integrated mail client allows you to use custom templates to write letters and save files received from counterparties.

The user of the system can view all letters sent and received from the client in his card in a separate tab, which provides a good overview of all correspondence. Significant advantages of the service are sorting and selecting letters by date, convenient search on the subject of the letter and the ability to view attached files.

The built-in SMS notification service allows you to send SMS from any document or card of the counterparty, use templates to send messages of the same type and track the status of messages sent. Class 365 users will be able to use SMS to notify about promotions and special offers, remind about meetings and calls, inform about order status, and provide communications with their own employees.

Class 365 has proposed a solution that will eliminate the use of third-party email clients for corporate purposes. The Class 365 email client already supports Mail.ru, Yandex.ru, Rambler.ru, and Gmail.com. email servers. In the near future, the company plans to provide the ability to work with users with any mail servers that support SMTP and IMAP email protocols.

2013: About the "Class365" system

As of December 2013, Class365 is an online system for business management. It includes the following modules: CRM system, Sales and Warehouse Accounting, Integration with online stores, Finance, Employees, Calendar and Tasks. Class365 allows you to work with e-mail and send SMS. The main users of the Class365 system are small and medium-sized businesses.

"We offer a service that automates all major business processes in small companies. This is primarily the process of sales and relationships with clients and, of course, internal management. At the same time, Class 365 has a simple and intuitive interface, unlike most solutions offered on the market with similar functionality, "says Alexander Preobrazhensky, Development Director of Klass

The Class365 system is provided using the SaaS model (software as a service). The development of the Internet service Class365 began in 2011. The first release of the program took place in August 2012. New releases of the Class365 system are released monthly.