Mavis of group of companies (RNS Web)

The project on automation of activity of department of sales of housing construction of Mavis group is successfully complete.

During this project the following tasks were solved:

• Maintaining the register of apartments containing detailed information on parameters of premises.
• Formation of requests on the basis of customer appeals and implementation of the movement of these requests of initial stage to final.
• Sale of the mechanism of armoring of apartments, including a possibility of prolongation and canceling of armor.
• Integration into the website for the purpose of providing to visitors of the website of an opportunity to select the apartment by criteria and to create the request for armoring of the selected premises.
• Sale of the mechanism of calculation of value of payments and scheduling at installment purchasing.
• Ensuring automatic formation of all agreement types used by department of sales during the work with clients.
• Possibility of creation in the system of the sales plan and planning of marketing efforts.

Project Objective

The purpose of this project was process automation of armoring and sale of premises in the under construction and constructed objects of Mavis company and also maintaining the customer base and document flow.

A system is organized based on a core of RNS Web complemented with specially developed modules implementing business processes of department of sales. A system is integrated with the website dom.mavis.ru, representing construction objects of the company to the Internet that allows to transfer data from a system on requests of users to the website and to accept the requests for armoring of premises sent to a system from the website.

The functionality of a system is implemented by the following modules:

Objects. The module is intended for maintaining the register of houses and apartments, contains complete data on apartments (the body, the floor, the number of rooms, floor area, cost, number PIB and so forth). The module is supplied with the filters facilitating search of apartments in the set criteria (the residential complex, queue, a complex, an entrance, the floor, the area, apartment type and so forth).

Types of apartments. The module contains the register of types of apartments with detailed the description of each type, the plan of the premises of this type and a possibility of storage of the accompanying files. The module also has the section of filtering.

Chess sheet. Main instrument of work of the sales department manager. Contains the register of the sold premises, allows to armor premises, to prolong and cancel a reservation, to create different agreement types on the selected premises, to calculate the cost and payment due dates according to that option of payment which was selected by the client and to include the executed calculation in the agreement.

Sales planning. This module contains several submodules intended for planning of marketing efforts, formation of the marketing budget and scheduling of sales.

Agreements. The module is intended for creation and contract management for sale of apartments or individual share. For each agreement in a system the card containing the attributes of the agreement, other agreements connected with this agreement, the payment schedule under this agreement (if it was formed) and the documents accompanying this agreement will be organized. In the module such control functions by documents as updating of the agreement, termination, creation of the agreement of other type on the basis of given and so forth are implemented. For simplification of work with data of the module filtering by many criteria is provided (an object, the body, the client's type, an agreement number, date of the conclusion, number of the apartment and so forth).

Requests. The module contains the register of requests which came to a system from the client via the website of the company. For further processing of the request are automatically distributed on managers in turn according to the alphabetical order of a surname.

Clients. The standard module was significantly changed according to needs of the customer. In addition to a personal and contact information of the client, the module contains information on the agreements signed with it, the history of communication of the manager of the company with the client. Besides, the module has several submodules intended for registration of telephone negotiations, correspondence and other actions with clients.

Reference books. The module contains the data used in different system modules. A standard set of reference books was complemented with a number of the new reference books used in specially developed system modules.

Reports. The module allows to create the reports allowing to estimate different aspects of activity of department of sales. Reports are executed in the form of tables, diagrams and a different type of charts.

Finance. The module allows to keep account of payments of clients on the signed agreements and also to obtain data on payments from 1C of accounting.

History. The module allows to register in the system of change, happened to basic elements of accounting – date of change, the name of the changed parameter, the author of change, an old and new parameter value.

Administration. The module which exercises control of security of elements of a system allows to manage access rights to different forms and records from different modules to each user group, allows to build business processes, etc.