Microsoft will help "White wind" to get rid of cashiers

Due to implementation of a new POS solution -Microsoft Dynamics AX 2012 for Retail POS - the retail network "White Wind" in the long term is going to refuse the cashier's position in all the shops and to broadcast them to function on other employees, told Tadviser in the company in April, 2014. As of April it was already made in a number of shops of White Wind.

The company also told that earlier for many years activity of shops of network, including - on a Qassam, was automated based on software of 1C for shops. According to the Chief information officer of "White wind"Yury Safronov, earlier used solution had the difficult interface in this connection special training of the employees working as cashiers was required.

In "White wind" sales managers will be able to perform functions of cashiers

According to him, their network needed to create a system with the simple interface which any employee of shop would understand and could make out in it sales from the first day of work. Training in work with a new POS solution happens through the videocourse.

The solution Microsoft Dynamics AX 2012 for Retail POS was started in all 194 shops of network and works more than at 200 checkout of shops of "White wind". On its basis in "White wind" such blocks as management of payments, return of goods, charge and payment of bonuses of the loyalty program People of Winds, charge and payment by points of the Thanks from Sberbank program, sale, return and acceptance of gift cards, payment of Internet orders and credit accounts, closing of cash change, printing of the sales receipt and some other were automated.

Implementation of Microsoft Dynamics AX 2012 for Retail POS was carried out within the project on transformation of the front office of shops of the retailer based on the Microsoft Dynamics AX 2012 for Retail platform which end integrator of the project -Corus Consulting - also announced in April, 2014. It integrated all objects of the company (central and regional offices, all shops, points of issue and warehouses), all divisions of the company (commercial directorate, directorates on sales, directorate on supply chain management, directorate on marketing, contact center), all sales channels in uniform information space.

All back office functions within the project, in turn, were taken out in a corporate portal based on software of Microsoft Dynamics AX 2012 for Retail Enterprise Portal. In particular, at the expense of this solution such blocks as acceptance, return and movement of goods, the calculator of assessment of the old equipment according to the scheme Trade In, printing of price labels and also cash and accompanying documents, formation of analytical reports on remaining balance, the prices, the movement of goods were automated.

All transactions made at the checkout at once are included in the central database, at the same time the cash desk can work also in offline the mode. Among results of implementation of a new solution in "White wind" call availability of marketing actions in all shops right after their entering at the central office and also an opportunity for the employee of each shop to understand whether there are goods in other shop, its status to make a reserve and movement for shipment at own expense or to issue a courier delivery.

In turn, the client has an opportunity to interact with "White wind" on any to the channel convenient to it, but all information on its activities (personal information, preorders, the performed purchases, loyalty points) is on a centralized basis stored and is always available to it.