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Project

The Nizhny Novgorod branch "1C-Rarus" completed the project on automation of the dealer center "Muromavtoservice"

Customers: Muromavtoservice

Murom; Transport

Contractors: 1C-Rarus
Product: Alpha Car: Motor show + Car service + Auto parts
На базе: 1C:Enterprise 8.3

Project date: 2014/04

The Nizhny Novgorod branch "1C-Rarus" completed the project on automation of the dealer center "Muromavtoservice" based on "the Alpha Car: Motor show + Car service + Auto parts". Accurate work in all fields of activity of the company is organized: sales of new cars and with a run, warranty service, services of car service, a design of the credit. Thanks to a new system the management quickly obtains necessary information and uses it for acceptance of management decisions.

Muromavtoservice - the official dealer of LADA performing car sale and also their repair and maintenance. For automation of management accounting the company selected the program "the Alpha Car: A motor show + Car service + Auto parts" which was implemented by the Nizhny Novgorod branch "1C-Rarus".

The solution allowed to accelerate customer service process, since information search about the car. In base the history of service with the list of the performed works and a status of settlement is displayed. The possibility of reservation of cars, execution of client orders for machines with tracking of a status of these orders, record on repair, predesign of cost of works helped to raise a customer loyalty of the center.

A new system allows to control debt and also to appoint a maximum amount of the credit, the size of prepayment and repayment periods.

Specialists of Muromavtoservice increase service quality, satisfy needs of the most exacting client and instantly Alpha Cars react to any market changes thanks to ample opportunities ": Motor show + Car service + Auto parts".