iRT Group automated an implementation project of SAP for Retail in Next Solutions company

The project was begun in January, 2014. In May, 2014 the productive start which included automation of the main business processes of the company in the field of logistics, finance and customer relationship management took place.

Within the project the following solutions were implemented: SAP ERP Retail — for management of trade operations and settlement with partners; SAP CRM — for data management of clients, automation of work of contact center; SAP BW — for a business intelligence; and SAP PI — as a uniform integration bus. Integration with external information systems was in addition implemented: Magento (e-commerce), a-SIS Savoye LMxt WMS (management of warehouse transactions), "1C: Accounting" (accounting and tax accounting) and Avaya Interaction Center (telephony).

"The Next Solutions company selected SAP ERP Retail as this solution includes world practices and business processes in the field of multi-channel trade and will allow us to conform for 100% to requirements of our clients regarding reliability, scalability and functionality of the used platform — Valentin Nikolayenkov, the project manager from Next Solutions company said. — To us it was also important that the project was implemented in optimal terms and with minimum risks, including integration with external information systems. Further we plan expansion of functionality in the field of customer relationship management, a business intelligence and management of finance".

On December 2, 2014 kmpaniye of SAP CIS and Next Solutions company announced the implementing solution SAP for Retail again. For further intensive development and providing the most modern solutions to clients for the effective organization of business processes of Next Solutions company it was required to reorganize the developed business processes on the basis of the effective technology platform using the best world practices and increasing transparency of business. The industry solution of SAP for Retail allowing to organize all business processes of the company in a common information space taking into account industry specifics and modern requirements to efficiency of each employee and all company, was selected as one of the most successful tools for management of dynamically growing business in the highly competitive e-commerce market.

This aspect for Next Solutions has special value as in ensuring efficiency of multichannel trade, i.e. sales at the same time offline and online, coordination of business processes comes out on top, and only specially adapted solution for retail can support her.

SAP implementation of Retail began in December, 2013, a system was put into operation in May, 2014. For fall of 2014 in Next Solutions the centralized control system of business processes of merchandising, logistics, purchases, financial accounting and the reporting and also a customer relationship management system is implemented, including - sales, marketing activities and service.

System implementation allows Next Solutions to provide to the clients reliable and functional solution IT for business process optimization and successful work of online stores.

Further expansion of functionality in the field of customer relationship management, a business intelligence and management of finance and also integration with information systems of brands is planned.