Softline provided service of IT infrastructure of Start Telecom

The Start Telecom company needed to create uniform point of entry for operational permission of all questions connected with service of information systems. It had to lead to reducing costs for support of IT infrastructure, increase in its performance and stability, minimization of influence of idle times in work on business processes.

Choosing a Solution

The organization addressed^[1] behind consultation in Softline company which has extensive experience in area of development and optimization of IT processes of the customer. In the project progress contractors three options of service were offered. Start Telecom selected outsourcing as the full stroke of works on information systems administration which is the most suitable its requirements and implementing.

Project Progress

Now within the agreement specialists of Softline perform support and administration of services of the company, ensuring rational use of software products and solutions. As a result it was succeeded to organize more effective process of management of IT infrastructure of the organization and also to optimize financial expenses on its service.

"Resource outsourcing completely meets needs of the customer for an IT infrastructure reach. It helped to reduce administrative costs, to provide optimum performance of all IT services, to quickly receive technical support services", - Ekaterina Eremenko, the sales manager of solutions of Softline company told.

"Having used outstaffing services, the Start Telecom company considerably reduced staff expenses, optimized tax deduction and load of HR department. Also this solution allowed to delegate responsibility when working and to minimize risks", - Valentin Oleynik, the technical director of JSC Start Telecom noted.

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