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Project

Genesys Customer Interaction Management Platform

Customers: Ingosstrakh of SPAO

Contractors: Genesys
Product: Genesys Customer Interaction Management Platform
На базе: Genesys Contact Center

Project date: 2014/06  - 2014/09

On November 18, 2014 the Genesys company announced upgrade of a technology platform of contact center Ingosstrakh using the solution Genesys Customer Interaction Management Platform.

Project Progress

Implementation of Genesys Customer Interaction Management Platform is carried out within the complex project of upgrade.