Customers: Ingosstrakh of SPAO
Contractors: Genesys Product: Genesys Customer Interaction Management PlatformНа базе: Genesys Contact Center Project date: 2014/06 - 2014/09
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On November 18, 2014 the Genesys company announced upgrade of a technology platform of contact center Ingosstrakh using the solution Genesys Customer Interaction Management Platform.
Project Progress
Implementation of Genesys Customer Interaction Management Platform is carried out within the complex project of upgrade.