Mosgortur with implementation ESUO waged a summer improving campaign

On July 22, 2015 the LETA Engineering company announced implementation of an electronic management system for queue in Mosgortur travel agency.

Project Tasks

The Mosgortur company required to provide the exclusive solution ESUO for the organization of a kliyentopotok when obtaining permits to nurseries of the camp.

Action Mosgortur, 2014

Project Progress

Mosgortur received a specialized hardware-software complex of ESUO: two-level electronic queue of flow control of visitors.

At the first stage the flow of visitors is distributed on three directions:

• obtaining permits on a commercial basis,
• issue of preferential permits,
• employment of leaders.

Then the visitor is sent to a waiting zone where he receives service as number queue.

Project Results

ESUOESUO]] is implemented in time, according to the contract. It helped Mosgortur company to wage a summer improving campaign of 2015. On average the daily flow of visitors reaches 1 thousand.

"The summer season and the predicted increase in a daily flow of visitors demanded from us urgent measures on optimization of workflows, one of which was implementation of an electronic management system for queue. Specialists of LETA Engineering company performed within day mounting works of the equipment, a software setup and a commissioning of the system which is most adapted for specifics of ours business of processes. The delivered solution completely meets the requirements of our organization. The electronic management system for queue allowed to improve conditions and to reduce waiting time for visitors and also to increase efficiency and quality of work of operators", – Oleg Kudryavtsev, the deputy CEO of GAUK "Mosgortur" noted.