Customers: Tcell Dushanbe; Telecommunication and communication Contractors: Svyazcom Product: Svyazcom.SmartConnectProject date: 2015/03 - 2015/09
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2015: Start of NotifyCall service based on Svyazcom.SmartConnect
In the summer of 2015 the NotifyCall service at the operator of Tajikistan — Tcell is started. The service is based on the universal platform Svyazcom.SmartConnect. Except NotifyCall based on our system in network of the operator services work: VoiceMail, MCA, Collect Call and Promised Payment.
What is NotifyCall
If the subscriber did not phone to other subscriber, for example, in case of unavailability, employment or lack of means for a call, then about it notifications, most often — the SMS go. The NotifyCall service (or a pseudo-call) is the passed call instead of the SMS. Connection is not established, but on phone the real passed call is fixed. Such method of the notification increases voice traffic and, therefore, revenues of the operator as the passed call provokes the subscriber to a response call more often.
The pseudo-call becomes on subscribers and also on numbers of any other operators. We provided flexible configuration of operation parameters of a system. For example, there is an opportunity to set the list of numbers on which sending NotifyCall is resolved and also to set the maximum quantity of notifications for the period to time. The service works in roaming.
In the drawing the share of the subscribers who called back within 2 hours after receiving a pseudo-call is shown. Dispersion of % depending on the direction of a call — interconnect or in network.