STD "Petrovich" updated WMS Manhattan SCALE

2021: Update of WMS based on Manhattan SCALE

Korus Consulting Group has updated the WMS system for STD Petrovich, which made it possible to lay the foundation for the development of logistics processes and, as a result, the further expansion of the DIY retailer. The Manhattan SCALE platform has become more productive, improved the user experience thanks to a convenient interface and the ability to work in the system from any portable device, Korus Consulting reported on June 1, 2021. Moreover, now users form individual analytical reports on their own directly in WMS.

To manage warehouse processes, the company implemented WMS Manhattan SCALE more than five years ago. Despite the threefold growth of the business, the platform scaled with it and continued to work. To ensure that the current IT landscape does not limit the retail chain's plans and maintain the growing burden on warehouses, the retailer decided to update the environment.

In recent years, Petrovich carried out a phased renovation of warehouse equipment, environment, server architecture, and for the next stage of modernization - updating WMS to the latest (at the time of the release of this material) version - invited Korus Consulting, the official supplier of Manhattan solutions and partner of STD Petrovich since 2015.

The IT company's specialists were faced with the task of moving to the latest version of WMS quickly, while reducing the number of modifications using all the capabilities of the tool out of the box. Thanks to the flexible project implementation methodology and high-tech solution architecture, Korus Consulting upgraded the system in a short time. An updated version of the platform made it possible to abandon most improvements in favor of standard features.

According to the customer, the modernization has made the work of employees more convenient: interactive web interfaces allow you to view all information about stocks and status of shipments, statistics and reports from any device, while the configuration itself is carried out in the same way as the previous version of the platform. This allowed STD Petrovich to connect users to the updated WMS without additional training. In addition, the retailer was able to independently refine interfaces without the participation of external developers.

"Manhattan SCALE is a reliable tool that has proven itself well since the first implementation and during this time has never allowed a complete shutdown of the warehouse. Therefore, I am confident that the updated WMS will successfully support our ambitious plans to implement the logistics strategy and the rapid growth of the business. Moreover, we are already seeing a significant increase in system performance and an improvement in user experience, which directly affects the business indicators of the entire company, "said Viktor Ignatiev, manager of the network of distribution centers of STD Petrovich.

"Our experience made it possible to quickly transfer all processes to the latest version of a high-performance platform with great potential for growth. We are glad that we help clients transform using innovative solutions, "said Andrey Chmyrev, an expert on warehouse process automation at Korus Consulting Group.

STD Petrovich plans to introduce mobile application SCALE Mobile for RC managers. Each user will have their own level of access to information so smartphone that all the necessary indicators are at hand. The retailer will also continue to develop unified portal analytical reporting for central office employees. The platform has extensive capabilities, visualization flexible settings dashboards and allows you to quickly customize individual reports for employees. Thanks to this, the business will be able to track all indicators and quickly make informed decisions.

2017: Microsoft CRM System Implementation

Corus Consulting On November 9, 2017, GC "" announced the completion of a project to implement CRM a system Microsoft Dynamics 365 for managing wholesale sales in a construction trading house (STD), "Petrovich" a player in the domestic market for trade in construction materials.

Project objectives

Construction trading house "Petrovich" is an omnichannel retailer specializing in the sale of materials for construction and repair. The company's assortment includes more than 17 thousand types of goods (SKU). The main clients of STD Petrovich are professional builders, developers of St. Petersburg and Moscow, as well as construction and repair enterprises that make repairs for others.

In order to always have complete information about all construction sites and customer needs for materials, as well as control the sales process, we decided to automate the entire process of working with wholesale customers using the CRM system, "said Fyodor Andrianov, director of wholesale sales at STD Petrovich. - The system automates the collection of information about the facilities under construction - contact persons making decisions on the procurement of construction materials, the place, type and volume of construction, the customer, contractors and subcontractors working at the facility. The centralized storage of the entire customer history will help the wholesale department to better understand the needs of builders and offer them the necessary materials in the required amount.

System and Contractor Selection

To implement the tasks of STD Petrovich, the Microsoft Dynamics 365 system was chosen as the most suitable technological solution with a mobile application. Korus Consulting became a partner of the project. In addition, Petrovich already had successful experience working with an integrator in the field of reorganization of logistics processes based on the Manhattan SCALE platform.

Implementation results

As a result of the project, Petrovich received a tool for comprehensive work with wholesale customers - from identifying needs to concluding an agreement and shipping. Also, the solution implemented a full cycle of preparation and approval of commercial proposals, the ability to select nomenclatures by commodity groups, articles and other characteristics, set up proposal routing for price formation and internal approval. The system monitors the quotations and informs if the scope of the object quotations does not meet the customer's needs.

In addition, the solution is integrated with geographic maps to visualize the objects for the sales department and facilitate the work of curators, helping them to optimally plan visits to construction sites.

2015: Automation of the distribution center

November 24, 2015. Korus Consulting announced the automation of the distribution center of the Russian network of the Hard DIY STD Petrovich format. The solution is implemented on the Manhattan SCALE platform.

Choice of solution

The active development of the business of STD Petrovich required the optimization of logistics processes and the implementation of a warehouse management system that meets the requirements of a large retail network.

As a result of monitoring the Russian market for warehouse management systems, the management of STD Petrovich chose the Manhattan SCALE WMS system. The choice of the solution was due to the rich functionality of the system, satisfying the industry specifics of the DIY market and the unique business processes of STD Petrovich. An important factor in choosing WMS was the design approach and the stated timing of the automation project of the distribution center. The implementation partner was Korus Consulting Group, an exclusive partner of Manhattan Associates in Russia and the CIS countries.

Project progress

The project was carried out in accordance with the implementation methodology of Manhattan Associates and was implemented on time, despite a number of difficulties due to the specifics of outdoor storage and the characteristics of DIY products. The automation of warehouse processes in the open area in real time was complicated by weather conditions, as well as the presence of oversized goods with complex marking.

The WMS system was launched during the period of peak seasonal demand, but the warehouse reached 100% performance on the tenth day of Manhattan SCALE.

In addition, the Yard Management module, a solution for optimizing vehicle management in the warehouse, was implemented and integrated with Manhattan SCALE.

During the WMS implementation project, Petrovich STD employees were trained, thanks to which the company received its own team of Manhattan SCALE support and development specialists, representatives of the integrator company told TAdviser.

"The project to implement the WMS solution had completely specific goals. It was important for us to increase the turnover of the Petrovich distribution center fivefold in the next five years, expanding the number of SKUs without increasing the cost of warehouse logistics in conditions of limiting the places of unloading, loading vehicles (DOC). The increase in DOC performance was facilitated by the introduction of Yard Management (Yard Management). For STD Petrovich, the main priority is the continuity of sales and the efficiency and quality of service: availability of goods, delivery. Without a specialized IT solution, it would be difficult for us to ensure that every customer is delivered quickly. We met this task and, as a result, the system was successfully put into operation in a short time. We are confident that by choosing Manhattan SCALE, we not only significantly optimized warehouse logistics, but also created a reliable basis for the future development of the business: scaling the WMS system, introducing voice technologies into the warehouse, "said Iskander Ismailov, Operating Director of STD Petrovich.

Vasily Balakin, the head of the GK department LogisticsCorus Consulting noted: "To implement the company's explosive growth plans," "an Petrovich industrial warehouse solution was really required. There can be no talk of any creation of a system "on the knee" with such serious goals. A scalable, customizable WMS system Manhattan SCALE is best suited for these tasks. Although for all its flexibility business processes , it was still necessary to refine it for unique customers. "