ServiceWire

The software package Service Wire represents a unique applied system for automation of processing of money transfers and payments between participants. The Service Wire system is developed by Borlas of IBR company based on own integration payment platform of RetailHome.

The Service Wire system technology ensures functioning of the center of processing of money transfers, effectively automating its following basic functions:

• Processing of transactions on the basis of the configured execution route;
• Calculation and deduction of the commissions, multilevel setup of commission schemes for any chain of participants of financial transaction;
• Converting of transfers at difference of currency of sending from issue currency;
• Clearing of transfers between clearing banks;
• Risk management and limits;
• Ensuring financial security, maintaining and setup of rules CFT/AML;
• Maintaining registers of transactions;
• Dispute settlement between participants;
• Connection of banks and money transfer systems of the participating countries;
• Providing the regulatory reporting developed on the basis of requirements of regulators of the participating countries;
• Providing the analytical reporting on the basis of multidimensional OLAP cubes;
• Obshcheeadministrirovany systems.

For reliability assurance, profitability and ease of use of a system the following technical capabilities of installation and administration are given:

• Management system for access rights of users with support of integration into Microsoft Active Directory;
• Localization support (language of the user interface);
• Use of the thin client, for work of the user in a system is required only the Internet browser;
• Presence of the client for the remote banking (RB) gives the chance of remote connection to the system of booths/self-service terminals;
• The built-in infrastructure of the electronic digital signature (EDS) ensures integrity and safety of transmitted data;
• For integration of a system with external information systems integration API are delivered (XML, WebService).

For years of cooperation with the leading players of the market of money transfers by Borlas of IBR company standard gateways with the majority of money transfer systems and payments were developed.

In addition to the basic functions of the Service Wire complex connected with processing of money transfers also functions of the front office for the organization of network of money transfers and payments in banks and financial institutions are available to activation:

• Money transfers:
• Sending,
• Payment,
• Editing,
• Return;
• Payments:
• Sending,
• Editing,
• Return;
• Use of a single user window for receiving and delivery of transfers;
• Setup of restrictions upon the demand of filling of details depending on the legislation of the countries of sending and receiving transfer;
• Consolidation of information on clients senders and receivers of transfers;
• Built-in system of a customer loyalty;
• Built-in system of stimulation of operators;
• Possibilities of the customer notification or users through SMS channels, e-mail, push-notifications.