The name of the base system (platform): | Cisco CallManager |
Developers: | Cisco Systems, Infomatika |
Date of the premiere of the system: | 2016/03/21 |
Branches: | Financial services, investments and audit |
Technology: | Video conferencing |
Interactive bank office - the solution on the platform of technology of a video conferencing. Held for use in territories where there is no direct access to banking services at office.
Users can get the qualified advice of employees of the bank and if necessary make out credit requests by means of use of Interactive Bank Office service. For this purpose it is necessary to pass in the equipped cabin, to pick up the handset - connection with the operator of a client service will be automatic in the video conference mode.
On March 21, 2016 the companies Cisco and "Infomatika" announced creation of the solution "Interactive Bank Office" (IBO). With its help citizens in those rayonkh where there is no access to banking services, will be able to get the qualified advice of employees of the bank and if necessary to make out credit requests.
At the heart of "Interactive bank office" Cisco Unified Communications Manager platform (CallManager) and terminals of video conference Cisco TelePresence SX10.
Engineers of Infomatika company developed for the Cisco TelePresence SX10 terminal the technological solution using translucent mirrors. It provides effect of video conference "eye to eye" and the most natural visual contact.
The Infomatika company develops special functionality for the Cisco TelePresence SX10 terminal. With its help the employee of the bank can manage dialog, switch to media content, scan documents, assign to the client the right to independent data entry. At the same time at the same time several visitors can be serviced.