Biography
- My tasks are the bank's IT infrastructure, support for corporate information systems, information security
- Interests - IT services and solutions. Management based on ITIL/. ITSM In collaboration with business units, process modeling. Wording and approval of functional requirements. Development of Terms of Reference (SOW). After the approval of the SOW, the selection and implementation of the solution or insourcing development for the task and integration into, IT infrastructure including the architecture and. software Implementation, testing, commissioning.
- Documentation. Enterprise Knowledge Base
- Compliance - compliance with Russian and European regulatory requirements (382-P, GDPR, 152-FZ)
Since 2013, the head of the IT department and the head of the information protection department (internal combination). Department of Technology Management (14 people).
Photos of the Sergey Nikolaevich Tikhonov
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