Panasonic applied technologies of Internet of Things to transnational monitoring of projectors
Customers: Panasonic Corporation
Contractors: Nippon Systemware Product: PTC ThingWorxProject date: 2017/01
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On February 20, 2017 the PTC company announced delivery of the platform of Internet of Things of ThingWorx of Panasonic corporation.
Project Tasks
The technology for remote monitoring and service of projectors of high brightness in 19 countries of the world was required for the customer. Panasonic selected ThingWorx.
Project Results
The ThingWorx technology helps to comply severe conditions of agreements on the guaranteed level of service (SLA, service level agreement) to call centers of Panasonic. The platform provides to service specialists on places all necessary technical information, including data on the component parts requiring replacement.
ThingWorx allows to unroll quickly and easily the IoT-platform and helps the companies to become more competitive in the conditions of constantly changing global landscape of manufacturing industry. We are very glad that the Panasonic company selected our IoT-technology for the organization of process of predictive service for the purpose of reduction of a downtime of the equipment. Catherine Kniker, director of division of technology platforms of PTC company |
Delivery of ThingWorx technology was provided by company Nippon Systemware Co., Ltd. For December 31, 2016 the monitoring system works in 19 countries.