Luciano (premium class SPA complex) (Microsoft Dynamics AX 2009)

The experienced developer who has experience of development of POS systems and the Corporate portal and also experience in optimization of performance was necessary. Reaction speed as a system is used as front-office was very important.

Neti at support of Luciano concentrated on three major priorities of the Customer:

• Efficiency of support. Incidents and errors were eliminated during the day. 80% in 1 hour.
• Support of integration with 1C systems: Accounting, automation of restaurant, access control and telephony.
• Expansion of functionality in process of improvement of services of Spa-komleksa and automation of internal activity.

The integration module with 1C which Neti successfully works already at tens of projects was implemented. The functionality according to the schedule is developed for fitness, to medical examination of personnel, reports are finished, integration with a restaurant system is finished. Now all data on a customer account contain in Dynamics AX. The question of development of calculation of a price-work payment system to fitness trainers was important. But the most important permanent optimization of forms of planning and record of clients was conducted. It allowed to raise Luciano customer satisfaction. High-quality maintenance was succeeded to lay 50-100 thousand rubles in the monthly budget. It is cheaper than own developer who a priori could not solve all circle of problems. It should employ freelancers or the company integrator that would not allow to keep within the set budget.