"Pharmacy chain 36.6" transferred all IT infrastructure to outsourcing to Servionika

On October 31, 2017 the Servionica company announced transition of IT infrastructure to outsourcing of PJSC Pharmacy Chain 36.6, including work of the online platform – Internet drugstore of 366.ru.

Project Progress

At the first stage of the project, after audit of IT infrastructure, the joint command of Servionika and 36.6 transferred all equipment and IT infrastructure to DPC. All solutions were provided to the uniform standard, on a single platform of VMware. On the powerful eCloud platform provided by Servionika the high-loaded analytical system of network 36.6 allowing to receive and use for decision making up-to-date information by many business parameters is unrolled: to deliveries, sales, load of sales points, requests of clients and different marketing actions. Transition to a storage system allowed to provide business divisions and company management with up-to-date information for operational analytics from a cloud at any time.

PJSC Pharmacy Chain 36.6 (2017)

Project Results

Transition to a full outsourcing support allowed group 36.6 to refuse a difficult complex of IT systems on platforms of different vendors and also the risks connected with support of own server, and operating costs for power supply, heatassignment, scaling and equipment procurements for carrying out upgrade by own efforts. Besides, resource management became simpler. In case of need all changes in a configuration are made by specialists of Servionica within 3 working days – this work would be performed by own forces of the customer within several weeks taking into account terms of purchase and supply of equipment.

The reliable backup system is organized, service of a reserve core of network based on engineering infrastructure of DPC TrustInfo is provided. Thanks to it even during the periods of peak loads on IT infrastructure business and critical services – such as online store and key information systems – receive a necessary stock of resources for smooth operation. If necessary it is possible to switch to reserve capacities only a few minutes.

"Transition to outsourcing of support of IT infrastructure allowed us to optimize considerably our expenses and as much as possible simplified process of scaling of different technical solutions in network that is especially important, considering the amount of our business". Alexey Kiselyov-Romanov, director of external communications of PJSC Pharmacy Chain 36.6

"We build cooperation with PJSC Pharmacy Chain 36.6 on the basis of the best industry the practician of outsourcing support: in an asset of Servionika there are projects on support of fast-growing retail chain stores, their entry into the new regional markets, ensuring resource availability during the periods of peak loads. Our task – to ensure stable functioning of IT systems and Internet drugstore 36.6 that each buyer could order and receive necessary goods most conveniently and quickly". Roman Sbytov, manager with key clients of Servionica (AiTeco Group) company