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Project

Nizhegorodenergogazraschet implemented a management system for NeuroniQ queue

Customers: Nizhegorodenergogazraschet

Nizhny Novgorod; Gas industry

Product: NeuroniQ Management system for queue
Second product: Neuroniq N-Center Server

Project date: 2017/11  - 2018/01
Number of licenses: 8

On February 13, 2018 the company of Technology of the Future announced system implementation of queue management of NeuroniQ in Nizhegorodenergogazraschet LLC.

The electronic queue of NeuroniQ is set in the company rendering a complex of settlement and analytical services in the Nizhny Novgorod Region.

The installed system on 8 jobs includes the booth of registration, LED boards and also the LCD screen displaying a queue status.

Nizhegorodenergogazraschet LLC (2018)

Besides that now, thanks to the set electronic queue, service of visitors became more convenient, installation of a system will allow to obtain necessary data for acceptance of management decisions and creation of uniform information base due to centralization.

The decision on need of installation of the module of centralization of Neuroniq N-Center Server was made in connection with an extensive network of branches which are distributed across all Nizhny Novgorod Region. Use of this service allows to collect statistical data, to perform online monitoring of operation of the equipment with media content output at the central office.

Besides, caring for service quality, the company management made the decision on need of installation of an audio recording of negotiations of staff of the company with clients. It is expected that such management decision will help to optimize service of service in the company and to create comfortable conditions for visitors.