| Developers: | KLM Royal Dutch Airlines |
| Date of the premiere of the system: | July, 2018 |
2018: Use of the robot at the airport
On July 11, 2018 the Dutch airline KLM Royal Dutch Airlines provided the Care-E robot porter who is the bright blue autopiloted cart. The lovely robot is always ready to bring baggage of the passenger and to help it to find the boarding gate. KLM decided to begin testing of Care-E at the international airports of New York and San Francisco.
Though Care-E is developed in the Netherlands, for its use it is not required to know neither Dutch, nor English. According to the representative of KLM, for communication with travelers Care-E uses "various acquaintances to you nonverbal sounds".
First of all Care-E meeting the passenger after protection passing will scan the boarding pass using the camera RGB-D. After that the passenger will be able to load the baggage on Care-E – the robot porter is capable to transfer loading to 85 pounds (38.5 kg). The passenger should not be afraid that the robot will lag behind or will escape forward — Care-E moves with a speed about 3 miles per hour (average rate of walking of the person).
At the same time he is capable to evade from different obstacles including other travelers, using eight sensors for "prevention of peripheral collisions", Mashable reports. The card of the airport and information on your run will be loaded into Care-E. Thanks to the built-in AI Care-E will be able to get data access in real time and to interpret them as appropriate — even if number of the boarding gate will change, the robot porter learns about it first of all and respectively will correct a route.
Care-E is not the first case of use of the robot at the airport. The Seoul airport "Incheon" and New York "LaGuardia" experimented with guides robots with different degree of success. The KLM airline also tried to implement the android under the name Spencer at the Amsterdam airport. Unlike Care-E, Spencer was not able to carry baggage of passengers.[1]
Notes
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