Дом.ру Business: Cloud CRM

2018: System sales start

On September 5, 2018, ER-Telecom Holding (Дом.ru) announced the launch of sales of an online CRM system for effective real-time business management - amoCRM, a product of the same name software development company for sales departments. A 14-day free test period is available for all customers. As noted in the "Дом.ru Business," amoCRM was created specifically for sales departments, contains many useful tools, is suitable for optimizing complex transactions and transactions that have sales funnels.

«Home. ru Business "launches amoCRM sales

According to the statement of Дом.ru Business, the system automatically records all applications and customer requests through all channels and adds them to the sales funnel, regardless of the source of the application (web form on the site, e-mail, phone, social networks, instant messengers or chat), adds information to the relevant cards, sends consumers certain messages and allows you to see their reaction. The service, according to company representatives, will help automate marketing - a digital funnel will set a task, sign or unsubscribe a client from mailing, show ads on social networks when the client is really ready for this. At the same time, all reminders about the product or service look unobtrusive, broadcast in channels familiar to the client.

Integration with e-mail and cloud telephony Дом.ru Business gives you the opportunity to raise all correspondence in one click or make a call right in the CRM interface. The manager always sees the name of the customer and which transaction is open. When calling from unknown numbers, the system automatically creates a lead. All calls are recorded in the customer's card, you can listen to these conversations directly from CRM. Integration with the PBX allows the client to get a comprehensive product of the Unified Communications level, according to Дом.ru Business.

Convenient time, event, performer filters and visual reports in schedules and charts for claims, deals, calls and meetings provide a complete understanding of current sales and manager performance. The manager always knows when the manager started work, logged in to the system, how many calls he made, how many new contacts he made, what transactions he closed, what he plans to do tomorrow. These data make it possible to predict sales, take the necessary measures in a timely manner and connect to the most important transactions at any time, influence the sale process, Дом.ru Business said.

The company also stressed that amoCRM is a completely cloudy product and does not require installation on employees computers. The interface is intuitive and optimized for use on. tablets You can set tasks, create transactions and communicate with colleagues wherever you have access to. Internet