Interview with TAdviser: Deputy Director of TFCMI MO Vadim Donbass - about import substitution projects and the difficulties of "perestroika" of the 21st century
In 2018, the Territorial Compulsory Medical Insurance Fund of the Moscow Region (TFCMI MO) transferred from a foreign proprietary mail server to the Russian platform of combined communications CommuniGate Pro. Deputy Director of TFCMI MO Vadim Donbass spoke about the features of the project and the difficulties on the way to import substitution.
What projects in the field of import substitution in TFCMI MO have already been implemented or are in the process?
Vadim Donbass: There are few import substitution projects. They require more labor and financial investments, so the process is much slower than we would like. One of the last interesting projects is the transition to the platform of combined communications CommuniGate Pro.
Can you briefly describe what has been done in the project?
Vadim Donbass: With the help of the Digital Design team, we created a unified communications system based on the domestic CommuniGate Pro platform. This system is logged in: e-mail, file exchange subsystem, instant messaging. In addition, anti-virus and anti-spam systems were connected to the mail server. Our IT fleet was also complemented by a video conferencing system based on the Trueconf server - we needed reliable video communications for meetings with employees from different branches.
How have internal communications changed?
Vadim Donbass: Communication opportunities have changed, there are more tools for collaborating with employees. Now they are more reliable, secure and easy to use. This is important when you have to communicate with colleagues in 15 branches.
Previously, we could only work with mail messages from a local station, now we have switched to using the IMAP mail protocol. This allowed you to work with mail data without linking to the workplace, including mobile customers.
What have you used before?
Vadim Donbass: Before that, we used the MDaemon mail server, which was not the best solution for our tasks. Its functionality is quite limited, in fact, it is only a postal service.
What has changed with the transition to CommuniGate Pro in the functionality of the mail server itself?
Vadim Donbass: In CommuniGate Pro, administration is much easier, in general, the system is easier to configure even without using contractors. It is a professional mail system with a high level of security and scalability.
Has any training been required to work with this solution?
Vadim Donbass: If we talk about system administrators, then, of course, they had to devote some time to studying the product, because it uses other consoles and rules. Here we were very helped by the contractor and directly the vendor himself - CommuniGate System. This is a Russian developer, so there were no problems with documentation in Russian and with the staff who were ready to come to the rescue when questions arose. The product documentation is very detailed. In addition, from each of its pages you can contact the support service.
As for ordinary users, training was not required, since CommuniGate Pro is easily integrated with any mail customers, including those already familiar to us.
Are there any plans for the development of the system?
Vadim Traditiov: We have implemented all the functions that we needed for the effective work of employees, and so far we do not feel the need to expand the capabilities of the system, although they are certainly very wide.
What are the import substitution plans for the near future?
Vadim Traditiov: First of all, this is a translation of existing information systems, operating only as a desktop client in, OS Windows on the web version. This, in my opinion, is the easiest way to replace systems in the event of a further transition to Russian OS. It is also planned to switch databases SQL from Russian. DBMS Postgres
Is it now possible to evaluate the results of the import substitution program?
Vadim Donbass: It's too early to talk about visible results. We still have many projects to implement.
What restrains the process of import substitution, in your opinion?
Vadim Donbass: Any transition to other rails carries many inconveniences, bugs, not to mention the significant financial investments that the "perestroika" of the 21st century requires. Some solutions do not support functions that are common and familiar to another system. In addition, it is very difficult to find qualified specialists, system administrators who can support the systems being implemented - they are few, and they are expensive.

