Developers: | Softline |
Last Release Date: | 2019/12/18 |
Technology: | CRM, RPA - Robotic process automation |
2019: Testing of the RPA solution for processing of requests in the CRM system
On December 19, 2019 the Softline company reported that it created the RPA solution allowing to automate process of preprocessing of requests in the CRM system. The robot analyzes requests for acquisition of the software, defines a product and its quantity, reveals special conditions, makes the specification for the commercial offer. The solution was tested based on department of operational support of sales of Softline in the city of Voronezh and showed the efficiency. Read more here.