Customers: ITSC Information and technology service company
Contractors: Softline Product: Projects of external audit of IT and security (in tch PCI DSS and SUIB)Second product: Software Asset Management (SAM) Project date: 2019/08 - 2020/02
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2020: Audit of management processes
On March 19, 2020 Softline announced carrying out audit of processes of management of program assets in ITSC LLC ("Information and technology service company") regarding compliance of processes to the international standard ISO 19770-1.
According to the results of audit the customer received the international certificate of the Tier 3 level – one of the highest. Use of methodology of SAM assumes creation of such processes as purchase, deployment, accounting and utilization of program assets and also work with license documentation and contract management. The project includes also assessment of the IT risks connected with program assets, assessment of budgeting and financial management, the analysis cast and duties of participants of processes.
ISO 19770-1:2012 describes the quality requirement and efficiency of application of methodology of SAM (Software Asset Management) – a package of measures, directed to process optimization of management of program assets in the companies. It contains requirements not only to processes of management of licenses, but also to results of performing procedures, belonging to management of IT services. Certification on ISO 19770-1 will allow the customer to confirm the high level of management program and to be prepared for certification on other ISO standards in information technology field (for example, ISO 20 000. Information technologies. Managements of IT services).
Softline has long-term experience in the field of management of program assets. Much attention is paid including to a methodological part, the analysis and business process reengineering. Softline is certificate authority according to the international standard ISO 19770-1.
The weight of IT assets increases in modern realities more and stronger. Passing of this certification is important for the public companies which are ready to show that their processes of management of program assets completely conform to international standards that, in turn, speaks about their efficiency. Approach to implementation of SAM on the basis of the international standard proved: results of management of program assets can be and predicted, and measurable that ISO 19770-1 in one row with other process standards (ISO 9000, ISO 20000, ISO 27000) which are widely put into practice puts. It allows to unify approaches to the organization of business processes and control automation by assets of software, helps business to save and gives competitive advantages. Besides, for March, 2020 there is no different adequate way to confirm license purity of program assets of the enterprise, explained the associate director of department business of consulting of Softline Ilya Pankratov
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Obtaining the international certificate confirms a maturity of processes of management of program assets in the ITSC and speaks about the developed competences in risk management, full-time employment over cutting of costs by non-material IT assets and also development of competitive advantages of business which are reached by harmonious work of a command of IT function of Gazprom Neft We do not intend to stop on the achieved results and we will continue and to improve a management system for IT assets to save the leadership in this direction and to be a benchmark for the oil and gas industry of Russia, told the CEO of the ITSC Alexey Poperlyukov
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