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Fitbase Cloud service for fitness centers and sports studios

Product
Developers: Fitbase
Date of the premiere of the system: 2020/11/11
Branches: Entertainment, leisure, sports
Technology: CRM,  HRM,  SaaS - Software as a Service

The main articles are:

FitBase is a cloud service for automating the management of fitness clubs and sports studios.

2022: Solution Development Grant

Fitbase on August 16, 2022 announced the receipt of 20 million rubles from the Innovation Assistance Fund. The grant funds will be used to refine the intelligent system for managing business performance. Read more here.

2020: Fitbase mobile app launch

On November 11, 2020, Fitbase announced that it had developed a mobile application that allows fitness clubs to automate communication with customers.

Fitbase

According to the company, with the help of the application, customers will be able to monitor the current schedule, sign up for training, pay for season tickets and services, receive push notifications about changes or reminders about classes. And clubs - to reduce routine operations several times, freeing up the time of employees to solve more complex problems.

The application is part of Fitbase, a cloud service for fitness centers and sports studios that automates processes such as scheduling, personnel management, helps to monitor financial performance, work with customers, analyze attendance data, subscription status, etc. The service is designed for both large fitness centers (more than 1000 active clients) and sports studios (100-200 active clients).

It took 6 months to create the Fitbase mobile app. For development, the React Native framework was used, this allowed you to launch the application on two platforms at once - for and iOS. Android It was tested on a small group of real clients of fitness clubs, the entire feedback was going to - and telegramschat errors and improvements were immediately made. The application is distributed through the system. White Label

The task of the mobile application is to make the fitness club automation system also part of the client experience. According to its developers, they wanted to create such a product, thanks to which it will be as easy to use fitness services as a taxi, car sharing and a banking application.

For November 2020, the Fitbase application includes a personal account in which you can track the current schedule, book a place in a group training session, receive push notifications about all changes, monitor cashback and other promotions within loyalty systems. Its functionality will be finalized, soon there will be such functions as interaction between the client and the coach, recording for personal training, "bring a friend."

The developers note that the digitization of the main processes allows you to increase staff efficiency by about 5 times due to a reduction in routine, as well as increase revenue due to more extensions, transparent reporting, personalized bonuses. This is especially important if we consider that according to the latest forecasts of the National Fitness Community (NFS), if the epidemic situation does not change, and Rospotrebnadzor does not soften the requirements for the industry, then by February 2021 50-70% of fitness clubs may close in Russia.