Fitbase Cloud service for fitness centers and sports studios

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• SaaS - History. Philosophy. Development drivers
• CRM (Customer Relationship Management System)
• HRM Classification
• Functionality of HRM systems

FitBase is a cloud service for automating the management of fitness clubs and sports studios.

2024: Integration with Fitmost

The Fitbays ecosystem of digital services for the fitness industry is integrated with the Fitmost fitness services marketplace. This will allow fitness clubs and studios to automate the receipt of applications from the aggregator to their CRM, as well as expand the client base and optimize business management efficiency. This was announced on July 17, 2024 by representatives of the Fitmost company. Read more here.

Fitbays is a developer of digital services for the fitness industry that has integrated with Fitmost. For us, this is a way to expand the functionality of our ecosystem and optimize its value for customers - now they have the opportunity to quickly connect lidogeneration on the aggregator. In addition, fitness clubs and studios that use only Fitmost can connect Fitbays services for more efficient business management - CRM, mobile applications for trainers and clients, a single chat for social networks and instant messengers. noted Vasily Suvorov, founder of Fitbeis

2022: Solution Development Grant

Fitbase on August 16, 2022 announced the receipt of 20 million rubles from the Innovation Assistance Fund. The grant funds will be used to refine the intelligent system for managing business performance. Read more here.

2020: Fitbase mobile app launch

On November 11, 2020, Fitbase announced that it had developed a mobile application that allows fitness clubs to automate communication with customers.

Fitbase

According to the company, with the help of the application, customers will be able to monitor the current schedule, sign up for training, pay for season tickets and services, receive push notifications about changes or reminders about classes. And clubs - to reduce routine operations several times, freeing up the time of employees to solve more complex problems.

The application is part of Fitbase, a cloud service for fitness centers and sports studios that automates processes such as scheduling, personnel management, helps to monitor financial performance, work with customers, analyze attendance data, subscription status, etc. The service is designed for both large fitness centers (more than 1000 active clients) and sports studios (100-200 active clients).

It took 6 months to create the Fitbase mobile app. For development, the React Native framework was used, this allowed you to launch the application on two platforms at once - for and iOS. Android It was tested on a small group of real clients of fitness clubs, the entire feedback was going to - and telegramschat errors and improvements were immediately made. The application is distributed through the system. White Label

The task of the mobile application is to make the fitness club automation system also part of the client experience. According to its developers, they wanted to create such a product, thanks to which it will be as easy to use fitness services as a taxi, car sharing and a banking application.

For November 2020, the Fitbase application includes a personal account in which you can track the current schedule, book a place in a group training session, receive push notifications about all changes, monitor cashback and other promotions within loyalty systems. Its functionality will be finalized, soon there will be such functions as interaction between the client and the coach, recording for personal training, "bring a friend."

The developers note that the digitization of the main processes allows you to increase staff efficiency by about 5 times due to a reduction in routine, as well as increase revenue due to more extensions, transparent reporting, personalized bonuses. This is especially important if we consider that according to the latest forecasts of the National Fitness Community (NFS), if the epidemic situation does not change, and Rospotrebnadzor does not soften the requirements for the industry, then by February 2021 50-70% of fitness clubs may close in Russia.