Expobank introduced a decision support system for car loans on FIS Platform

2021: Optimizing Car Loan Decision Making

Expobank introduced FIS SPR to optimize decisions on car loans. The system automatically processes customer requests, conducts scoring and makes preliminary decisions on loans. This was announced by FIS on March 23, 2021.

Due to the active development and growth of car loans in Expobank in 2020, the requirements for the productivity and flexibility of the current decision support system have significantly increased.

Our efficiency strategy integrates current IT solutions into business process automation . The need to modernize the previous platform has become a logical stage in improving the internal digital infrastructure. To implement this task, we chose the no-code platform of FIS, which has expert experience in the field of financial technologies in the Russian market, "says Expobank Executive Director Vasily Makushev.

The system toolkit provides optimal ways to process large amounts of data and allows you to independently develop it with the help of the bank team.

The multi-stage FIS JWP system introduced to optimize car loan decision making as an important component of the credit pipeline collects and analyzes data on potential customers from various information databases (both internal and external). After that, she calculates the scoring score, makes preliminary decisions and sends the underwriter for further consideration. The program performs part of the tasks without the intervention of specialists, making decisions based on the selected options for filtering requisitions.

The main feature of this project for us and Expobank was its completely remote implementation: from the signing of the contract to the implementation - for the first time, all interaction between bank and FIS employees was organized remotely, "said Kirill Pivovarov, managing partner of FIS.

Since the bank needed a flexible technology stack and a solution that did not require programming, we provided our FIS Platform-based SPR system to a team of analysts from the bank and trained them, supervising with the help of specialists from our project office, "explains Kirill Pivovarov. As a result, their acquired competencies as a business unit made it possible to begin the implementation of the system for the second month from the moment of launch, to prepare the first prototype of the system after four months, and for the fifth - to launch into industrial operation.

As of March 2021, the system has been fully implemented and processes customer applications in all branches of Expobank in Russia.

Thanks to high-tech development, consistent digitalization and customer confidence, Expobank plans to achieve an increase in car lending in the coming year by 40%, "emphasizes Vasily Makushev.