The RPA platform UiPath helps automate the business processes of the Enterprise Solutions Center

2021: Application of the RPA solution UiPath

May 19, 2021 UiPath announced that the SSC "Center for Corporate Solutions," serving a number of large customers, including the NLMK Group, PJSC First Freight Company, JSC "First Port Company" actively uses specialized robots to automate various business processes - RPA solutions of the company UiPath allow you to create "digital employees," Help staff cope more effectively with routine or time-consuming tasks.

Familiarity with business process automation technology was started quite a long time ago, at the end of 2016, "said Sergey Zavelishko, head of the Project Office department, and the Center for Corporate Solutions. And based on the results of comparison with various solutions, UiPath seemed to us the most promising and mature platform in the market. The cooperation of the companies started after a pilot project, the purpose of which was to introduce four robots. Then the project was expanded to automate and support about 30 business processes, including processing bank statements, payments and solving some HR tasks. After its implementation, the company created its own competence center, which is engaged in the creation of robots using the RPA platform UiPath.

One of the important reasons for choosing this particular platform was the licensing logic that provides transparency in calculating the economic effect of automation. Great attention was also paid to the presence on the labor market of competent specialists ready to work in this direction.

{{quote 'The main effect of robotization for us is achieving cost-effectiveness from the use of "digital employees" and switching experts from routine operations to more intelligent, creative tasks.

We see value in improving quality, reducing the number of errors, especially due to manual processing, increasing the speed of processes. We pay great attention to reducing risks and improving security through building controls in processes. "Digital employees," from this point of view, are more predictable and manageable in routine tasks.

Robots provide flexibility in scaling processes in the event of an increase in the volume of operations. All these factors make it possible to create the required level of service and achieve efficiency for our customers, "said Sergey Zavelishko, head of the Project Office, Center for Corporate Solutions.}}

Companies of the scale of the Center for Corporate Solutions and the clients it serves constantly face a huge array of business processes and various tasks, which over time only grows, "said Svetlana Anisimova, General Director of the UiPath in the Russian Federation and the CIS. - Each division and business line creates more and more such tasks, and from some point on, it becomes simply economically unprofitable to spend human resources to solve them. That's when it comes to automation and RPA.

As of May 2021, as part of the processes of the Center for Corporate Solutions, more than 60 tasks were robotic in a number of areas from HR and procurement to accounting and tax accounting, as well as some reporting functions. The company considers the economic effect of using robots to have exceeded the value of 60 FTE (full-time equivalent - the equivalent of full-time employment of one employee of the company). Part of the service lines, for example, the "Office for the organization of events and business trips," was created immediately taking into account the complete or almost complete processing of work processes by robots.