Axenix to support business-critical IDS systems Borjomi Russia & Belarus

2023: Business Critical Systems Support and Development Services

Axenix will provide IDS Borjomi Russia & Belarus with services to support and develop business-critical systems. Axenix announced this on December 28, 2023.

Axenix has supported three business-critical systems of the Blue Yonder vendor (formerly JDA Software): Demand, Demand 360 and Enterprise Supply Planning, which have been operated by IDS Borjomi since 2018. These systems are used by the company to meet demand and manage the full supply chain, including forecasting, purchasing and shipment planning, resource optimization, and reporting.

To ensure uninterrupted operation of the systems, the management of IDS Borjomi Russia decided to attract a Russian partner - Axenix, which has a competence center for the support and development of these products, as well as many years of experience in providing such services.

During the transition period, IDS Borjomi and Axenix implemented a "seamless" transfer of systems to support, including knowledge transfer, organization of support processes, stabilization and launch of the service with targets.

In addition to consistent service level (SLA) support, systems are being developed: Axenix not only supports users, solves current problems, fixes defects and implements local technical improvements, but also implements improvements in the volumes required by the business.

Supporting business-critical applications is one of Axenix's key competencies. The team was able to accept the entrusted systems in a short time and start accompanying them with the necessary high level of SLA, "said Oleg Aerov, head of outsourcing at Axenix.

{{quote 'Supply chain management is one of the most important business process groups in our company. We are confident that the long-term experience of Axenix, accompanied by Blue Yonder products, will help our company in business development, "said Alexander Abdulaev, Director of Supply Chain Management at IDS BORJOMI Russia. }}

2021: Implementation of a solution for calculating the effectiveness of promotional activities

IDS Borjomi Russia, together with Accenture Russia, has developed and implemented a solution that will help analysts predict and calculate the actual effectiveness of promotional activities in the retail market. Accenture Russia announced this on June 29, 2021.

A single solution will provide analysts with a number of advantages: a simplified system for coordinating promotional activities at all levels, plan-fact analysis, ROI calculation, data visualization and reporting, convenient and fast audit of promotions.

The solution based on machine learning and big data technologies was developed by Accenture, and the methodology and data necessary for the operation of the system were provided by IDS Borjomi Russia specialists. Innovative development is based on open source solutions, which allows you to realize the necessary flexibility of the architecture and test hypotheses faster.

The system interface is very simple and user-friendly. The analyst needs to perform a minimum of actions to launch a promotion and test the hypothesis for its effectiveness. The system was put into commercial operation in the first quarter of 2021.

Due to the need to achieve the volumetric and profitable goals of the business plan, the IDS Borjomi project team together with Accenture developed a planning automation tool. For us, this is a strategic development tool, the functionality of which we plan to actively develop in the next few years. Accenture was chosen by us as one of the experts in the field of digital business transformation, and we consider the implemented project to be the basis for effective management of discounts and investments in promo, said Director of Development of IDS Borjomi Russia David Mnatsakanyan.

The development of Net Revenue Management and the development of appropriate IT solutions are one of the key priorities for Accenture's Russian retail practice. trade The NRM market is at an early level of development, and, according to our estimates, there are no products relevant to the requirements of the business - that is why we made a choice in favor of open source. As part of the project, the joint team implemented an IT solution based on current technologies, taking into account the peculiarities of the existing IT landscape of the company, noted the director of technological projects Accenture Stepan Nesterov.