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Project

American Express (Cisco TelePresence)

Customers: American Express

Financial services, investments and auditing

Contractors: Cisco Systems
Product: Cisco TelePresence

Project date: 2009/09

The American Express Company of Business Travel and Cisco reached the agreement on use of the solution American Express Business Travel for the organization of virtual meetings (virtual meetings eXpert, vmX) in public negotiation premises using Cisco TelePresence technology. According to this arrangement, consulting services on virtual meetings will be offered corporate customers now. It will help them to select an optimal format of joint work "face to face", using public negotiation premises of Cisco TelePresence and also will promote universal distribution of the private, belonging to the companies negotiation systems.

The Cisco TelePresence technology provides transfer of the full-size image of each participant of a virtual meeting with high resolution and the surround directed sound that creates feeling of personal contact with the people who in fact are in other cities and the countries. Public negotiation premises of Cisco TelePresence give convenient access to the organizations, travelers, remote workers or business partners, providing communication and joint work of colleagues, customers and partners. With assistance of Cisco company public negotiation premises of Cisco TelePresence are provided by the growing ecosystem of partners in the main centers of the international business. Such negotiation premises are open, for example, in network of Marriott International hotels (are serviced by AT&T company), in Starwood and Taj hotel chains (there these meeting rooms are serviced by Tata Communications company) and in the Singapore hotel Rendezvous.


Combining access as to public, and private negotiation premises of TelePresence, the solution virtual meetings eXpert is proposed to the companies by an expanded set of opportunities of the virtual meetings allowing to hold business negotiations, saving at the same time considerable funds on trips. Now the vmX platform can be ordered in department of preorders of American Express Business Travel, and it will be online possible to purchase in 2011. The vmX platform announced last year represents the unique patent solution serving for distribution and aggregation of public and private internal means of telepresence. Virtual meetings eXpert is the comprehensive solution for virtual meetings which not only provides necessary material resources, technologies and the equipped premises for virtual interaction, but also offers customers of means of planning, helping to make a choice between a virtual and personal meeting taking into account such factors as cost, trip duration, the meeting purpose, influence on the environment and some other criteria.