VK will provide communication services for a typical automated workplace of civil servants

2021: Project to integrate digital services into a typical automated workplace of civil servants

VK November 29, 2021 announced that it is integrating digital services into a typical automated workplace of civil servants. The project will be implemented on the basis of the VK Teams communication platform. A pilot launch in the Ministry of Digital Affairs is planned until the end of 2021.

With the launch of digital services, civil servants will have convenient access to a single communication space. It includes a messenger with the functionality of audio and video calls, corporate mail and a calendar with the ability to book meeting rooms and equipment, a centralized file storage, an information and news hub, an application for managing tasks and an organizational structure with the status and contacts of colleagues.

Additional features can be included in the platform. For example, build self-service services that help automate various tasks: plan trips, receive documents from accounting and much more. This will reduce the volume of paper document flow and quickly resolve routine issues.

Communication services will be available on all types of devices - both mobile and desktop - due to which civil servants will be able to remotely access working applications from anywhere. In addition, the transition of departments to a single solution will increase the level of information security and reduce the risks of leaks.

"An automated workplace will give our colleagues access to modern and secure communication services, help increase the transparency of work processes and employee engagement. As part of the import substitution strategy, we are taking a big step towards excluding foreign public cloud services from service communication, the use of which creates risks of leaks and loss of information, including due to the absence of any SLA, "said Konstantin Gurzov, director of the Department for the Development of Cloud Services and Data Management of the Ministry of Digital Affairs.

"VK Teams serves as a single point of access to the most necessary services in modern work. Personal and group communication, videoconferencing, interaction with internal services, unified access and simple file management - the solution fully covers the communication needs of employees. An automated workstation created on the basis of VK Teams will increase the efficiency of interaction both within and between different departments. By placing the service in the cloud, it will also be possible to reduce the costs of installation and updates, "said Pavel Gontarev, managing director of VK digital technologies.

As part of the current project, it is planned to connect services for federal executive bodies, the Central Election Commission and state extrabudgetary funds included in the experimental program as part of the Decree of the Government of the Russian Federation of August 28, 2019 N 1114. The number of users will be about 100 thousand people. In the future, all civil servants, including regional and municipal authorities and institutions, will be able to join the decision. This will ensure the same level of accessibility of digital tools for officials from different regions and departments.