Developers: | QSOFT |
Date of the premiere of the system: | 2022/03/30 |
Technology: | KMS - Knowledge Management Systems, MDM - Master Data Management - Master Master Data Management, SED |
Main articles:
2022: Entering the Knowledge Management System Market
On March 30, 2022, the company QSOFT announced that it was introducing its own QSOFT Knowledge Management System product to the knowledge base market. The solution is suitable for import substitution products such as, Atlassian Confluence Notion, as well as, cloudy storages files such as. Google Drive
According to the company, according to statistics, about 32% of employees look for the necessary information more than 3 hours a day, and 78% - at least 1 time could not find the necessary information inside the IT systems of their company. Up to 85% of the annual salary can reach the damage to the company due to the departure of a specialist and 40% - from incomplete return during the adaptation of the employee. By introducing an intuitive knowledge base and optimizing the search for information, the company of more than 1000 people will be able to save up to 12.5 million rubles per month.
The "QSOFT Knowledge Management System" solution is addressed to companies from all segments of the economy, as well as to government entities that want to optimize their efficiency, preserve and structure internal knowledge, as well as adapt employees faster and better.
The domestic segment of knowledge management systems is still very young. There are very few advanced Russian solutions in this area. In most large and medium-sized companies, work on the creation, accumulation and transfer of experience and expertise is carried out either on foreign decisions, or is present in a fragmented form in individual divisions. The knowledge base from QSOFT allows you to integrate existing achievements and information on a single platform. It is based on a different approach to knowledge management, motivating company employees to interact with the system from the first working day, and preserving knowledge in case of layoffs. noted Vitaly Chesnokov, QSOFT CEO |
QSOFT Knowledge Base allows you to:
- Work with files. File store with tags, classification and versions, filtering and sorting, switching between article and file versions, tools for content managers and moderators, event logging, easy recovery, Favorites to save captions, review lists, important files, and articles.
- Use smart search. Navigation within the system taking into account the morphology of the Russian language, individual lists for reading.
- Use gamification and engagement tools. Smart ribbon on the home page for each employee's requests. Distribution of information by types and classifications, creation of convenient knowledge space for departments or groups of employees. Ratings of authors, likes, comments, communication with the author, notifications on selected content.
- Work collectively with articles. Dividing roles into authors and reviewers, delegating rights and tasks to create and edit materials, full-fledged team interaction, feedback, and control tools.
- Use enterprise training tools. Create courses on the platform with the ability to track progress.
The QSOFT knowledge base integrates with enterprise portal, HR and administrative systems, project management and lifecycle systems. It has a mechanism for managing access to information and delegation. The system includes a search and navigation system.
Based on QSOFT practice, the solution can be implemented within a week from the start of work, including migration, data integration with corporate personnel training systems.