Aladdin R.D. launched a priority technical support line for customers and partners of UC "Foundation" for the functioning of USB tokens JaCarta

2022: Launch of a priority technical support line for customers and partners

Aladdin R.D., a major Russian developer and provider of information security solutions, announced on April 14, 2022 that it had launched a priority technical support line for customers and partners of the Foundation certification center for the operation of USB tokens. JaCarta

For the expeditious help in the solution of any questions connected with work of USB tokens of JaCarta in the Aladdin R. D company. the separate group of technical specialists with wide experience of work is allocated. The products of the line of JaCarta are designed to organize enhanced or strict authentication in information systems and services, ensure the legal significance of documents and user actions using electronic signatures and secure storage of containers of software RPMS, user data, certificates, passwords, etc.

Aladdin R.D. together with its technology partners has always paid special attention to supporting JaCarta devices in the maximum number of information systems and services. For us, as a manufacturer, it is very important that users do not have questions about working with our carriers. By providing a priority line of technical support to the end customers, we are moving to a qualitatively different level of service in the framework of a strategic partnership with the Foundation CT, commented by Maxim Chirkov, head of the development of electronic services "Aladdin R.D."

The certification center "Foundation" (JSC "Analytical Center") is actively working to provide legal entities and individual entrepreneurs with qualified electronic signatures of the Federal Tax Service of Russia as its proxy. Given the importance of the task, we express our gratitude to Aladdin R.D. for providing feedback to our customers and partners and resolving issues of USB media operability JaCarta as a priority. This measure is aimed primarily at reducing the time interval between the need for an electronic signature and the start of work with it, emphasized Savva Belonogov, General Director of the Foundation Certification Center.