MS Bank Rus simplified the issuance of car loans using Russian document recognition technology

2022: Simplified issuance of car loans using Russian document recognition technology

Source: u.9111s.ru

Due to the technology of two-stage recognition, the Beorg Smart Vision platform completely eliminates human-related errors in entering data into the bank's information system. First, documents are processed by neural networks, and values ​ ​ recognized with low confidence, for example, handwriting, are verified by data entry operators remotely connected to the platform. Personal data of bank customers is protected by encryption and depersonalization mechanism - when processing documents are cut into fragments by neural networks.

"Thanks to the flexibility of our cloud service, we quickly integrated with the solutions of Diasoft and Unitarius, two other Skolkovo residents, on the basis of which the Bank's credit pipeline was implemented. Once we started processing documents, we completely automated this task for the customer, loading data into his information system. On our platform, we process, among other things, scan images of different documents combined in one image - for example, when a passport and driver's license were placed nearby during scanning. Usually, there are problems with automatic recognition of such images, but in practice people very often send documents in this form, because it is more convenient and faster. We took this into account, " says Alexander Korobov, Development Director of Biorg

He stressed that the task of the Beorg Smart Vision recognition and analysis platform is to completely replace a person in routine areas of work and document checks, leaving only the final solution for the employee. Through the cloud service in streaming mode, many sets of documents are processed at once in parallel, which gives an additional advantage in comparison with manual data entry. It is planned that about 10 thousand credit kits will be processed monthly through the service.

"Resident" Biorg "once again confirmed the status of a company that can create effective and profitable solutions for customers based on artificial intelligence. This development is useful for customers and relevant in conditions where the lending process should be as fast and accessible as possible for both individuals and legal entities. This is also a very good example of the collaboration of the residents of the Fund, which, of course, we welcome. As a result of symbiosis, technologies appear that combine the professionalism of various teams. This is always more effective for the customer than solutions that companies make alone, " notes Pavel Krivozubov, head of Robotics and Artificial Intelligence, IT cluster of the Skolkovo Foundation

In the future, on the basis of the cloud service from Biorg, they plan to deploy a call center for the bank. Operators working remotely from different regions of Russia will be able to quickly conduct additional checks on customer requests. Using a telephone verification script, they will quickly clarify facts that could not automatically check the neural network.