| Developers: | Sber Services |
| Date of the premiere of the system: | 2022/04/28 |
| Branches: | Utilities, services and household services, Internet services, Financial services, investments and audit |
2022: Launch of service "Repair with" SberServices "
On April 28, 2022, it became known that the SberServices service launches the FinTech platform, where you can get a loan for repairs, conduct calculations, and also track the implementation of any stage of work in an online format. The "Repair with SberServices" platform will allow you to find a contractor to perform various tasks from the creation of a design project to its implementation.
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The platform, developed on the basis of current FinTech technologies, will act as an agent between the customer and the contractor of repair services, as well as ensure the safety of online transactions. On the platform, it will be possible to get a loan for repairs on special conditions, and insurance products will also be integrated into the service.
The peculiarity of the service is a safe transaction, which works on the principle of an escrow account, on which the customer places his own and credit funds. The amount required to pay for the next stage is reserved in the account and is transferred to the contractor only after the customer accepts the work. This scheme allows you to safely interact with all parties: the customer can be sure of the safety of his funds, and the contractor can be sure that the client has the funds to pay for the work performed.
 | SberServices offers a safe deal. This online functionality also comes to such a traditional offline industry as repair. We can say that the FinTech platform created will make it possible to protect the scope of repairs - to make it more convenient and technological. To do this, the service implements the technology of special accounts based on smart contracts, which guarantees the safety and reliability of settlements, "- |  |
According to to data SberServices analysts, in 2021 interest in repairs increased significantly. So, for example, in 2021 there was an increase in demand for design projects (+ 30%), as well as for the installation of doors (+ 10%) and windows (+ 45%) cleaning , after repairs (+ 88%) and other work related to construction. The relevance of repair services continues to grow this year.
| | "The organization of repairs is stress: you need to find money, choose a contractor, conclude a contract, constantly monitor the progress of work and hope that the masters at the facility will not damage expensive finishing materials, will not pour neighbors from below. Our FinTech platform will help with the selection of a contractor, offer a loan for repairs on special conditions, if necessary insure the responsibility of the contractor and the apartment after repair. You can accept and pay for work online, "" - says Yuri Ivanov, executive director of the SberServices service. | |
According to the results of a study of the SberServices service and Rambler & Co, 81% of Russians faced various problems during the repair process. The purpose of the proposed technology platform is to facilitate all stages of repair and reduce the level of customer costs due to proven performers and security of the transaction.
The FinTech platform "Repair with SberServices" acts as an agent, thanks to which you can order repairs from construction and repair companies. All contractors providing their services through the service are subject to mandatory inspection. On the site, the customer leaves a request for repairs, after which a service specialist contacts him and offers a suitable contractor who will perform the task within the agreed budget.
The customer can monitor the repair process, accept work, pay for the services performed online in his personal account on the service website. A personal account is also provided for provider companies: it makes it possible to monitor the status of work on all objects, sign documents and communicate with the client.
Various types of services are presented on the platform: from the creation of a design project to its full implementation, it is also possible to order redecoration, repair of a commercial room or repair of one room.
At the end of April 2022, the service is available in Moscow and St. Petersburg, but will later begin work in other regions of Russia.[1]
Notes
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