Boehringer Ingelheim (1C-Bitrix: Site Management)

Task

Develop a tool to facilitate the work of moderators and combine all information for participants in events on one site. Make it easier to register listeners, print badges, launch and broadcast votes, collect feedback through polls.

Execution

The platform that has been developed allows you to hold conferences with online broadcasting. The interactive provides the WebSocket protocol. Live video is available to online viewers who can vote with offline conference participants. All records, files and surveys are saved on the event site.

Moderators work with a common participant base, approve or reject new applications, and create audience surveys in different formats. There they can also unload employees' contacts, change their role on the portal, or send notifications about events to participants' accounts.

The administrator has unlimited rights to access and modify events. He can register new users who have contacted by phone in the LoC, or edit existing information.

The questions that users ask in the "Support" section also fall into the processing of administrators and moderators.

Decision

• Event organizers began to work faster due to process optimization.
• Introduced interactive in speeches, due to which increased the involvement of listeners.
• The site is easily managed through a convenient administrative panel. Thanks to this, some of the company's employees were freed up for other tasks related to the holding of events.
• Simplified reporting and feedback.