The name of the base system (platform): | Artificial intelligence (AI, Artificial intelligence, AI) |
Developers: | Promobot |
Date of the premiere of the system: | 2022/08/05 |
Branches: | Internet Services, Trading |
Technology: | Speech technology |
Content |
The main articles are:
- Speech Recognition (Technology, Market)
- Speech technology: On the path from recognition to understanding
- Machine Learning
2022
Creating a Security Robot
One of the first chat bots created on the basis of the Promobot Nested Chat platform was a digital security robot. Promobot announced this at the end of November 2022.
The main tasks of the bot include determining the context of incoming messages in mail and instant messengers, answering clarifying questions, filtering and distributing incoming letters and messages, etc. An important feature of the bot is that it is able to reach users first, which gives it much greater sales potential. In addition, the bot can communicate in several languages. At this stage, it is planned to use Russian and English.
According to the developers, one of the key issues in creating the product is the ability to connect various peripherals and channels to the system. Thanks to the developed [[Application Programming Interface (API) |API]], решение позволяет другим приложениям взаимодействовать и обмениваться данными с диалоговой системой. Доступна интеграция с облачными системами и с популярными мессенджерами (WhatsApp, Viber, Telegram), smart speakers Yandex("," Amazon Echo, Google Nest Mini), CRM systems Bitrix (), which allowed the product to become available for mass use.
As Oleg Kivokurtsev, Development Director of Promobot, noted, the company has been developing dialogue systems and tools for communication between a robot and a person since 2015.
In the course of our work, we often received requests from banks, large retailers, government organizations, and small business representatives to use our developments on their online resources to communicate with users. Now, we have finally prepared this solution for use and today we are actively bringing it to the market. At the moment, some telecom operators, as well as several banks, plan to use the decision, "he said at the end of November 2022. |
Development of Promobot Nested Chat
The Perm company Promobot has developed an intelligent platform for conversational artificial intelligence using Promobot Nested Chat machine learning technologies. This was announced on August 5, 2022 by Rusnano. The platform is designed to improve user interaction and answer user questions on various sites.
Promobot Nested Chat includes a core for processing the meaning of an incoming statement, an interface and an administrative panel with a personal account function, a set of scripts for building a dialogue, modules for understanding natural language, as well as additional channels for expanding functionality, including preprocessors and post-processors of natural language.
The dialogue platform understands the text and spoken language, extracting the necessary information and providing a native response. In the course of work, the solution determines the topic of the appeal, the main and complementary requests, asks clarifying questions and processes unrecognized ones. The new development can use both predefined templates and create customized solutions.
An important feature is the ability to connect various peripherals and channels. Thanks to the developed, API Promobot Nested Chat allows other applications to interact and exchange data with the dialog system. Available integration cloudy with systems and with popular,, - messengers smart speakers CRM systems, which makes the product available for mass use.
As a key advantage of the technology, the creators name the ability to connect various peripherals and channels to the system, which allows applications to interact and exchange data. Integration with cloud systems, popular instant messengers, as well as smart speakers (Yandex, Amazon Echo, Google Nest Mini) is available.
The creators note that Promobot Nested Chat can be used to control the systems of the car, in kitchen headsets, chilled
In addition, the system will be used on high-load sites. AI is able to understand the context of requests and can help customers of online stores and online services by communicating with them in a natural language. The system has a set of scenarios for building a dialogue and allows you to automate communications on websites and services and other household appliances. In addition, it can be integrated with smart home management systems.
Since 2015, we have been developing dialogue systems and tools for communication between a robot and a person. In the course of our work, we often received requests from banks, large retailers, government organizations, and small business representatives to use our developments on their online resources to communicate with users. Now we have finally prepared this solution for use and today we are actively bringing it to the market. For August 2022, the decision is planned to be used by some telecom operators, as well as several banks, - said Oleg Kivokurtsev, Development Director of Promobot. |