X-Com Launches Enterprise IT Procurement Ecosystem

2022: Launch of Corporate IT Procurement Ecosystem

On September 15, 2022, the X-Com Group of Companies announced a deep redesign of the corporate portal B2B.xcom.ru. On its basis, a digital ecosystem of online procurement was created, which significantly simplified the interaction of customers with the company at all stages of formation, registration and maintenance of orders.

The service provides a single point of access to the X-Com online catalog of more than 100,000 product items from hundreds of Russian and foreign vendors, as well as a large set of tools for centralized management and automation of the procurement process. Users have access to a personal account for an unlimited number of representatives of many legal entities, order history for each of them and a set of documents for current and completed transactions.

The communication environment of the service is extremely simple, and all user questions will be answered in real time by a personal manager. For the convenience of tracking the status of payment and delivery of current orders information , they are posted on a separate page. And on the "Notifications" page, it is available information about changes in the operation of the service and setting up the output of the news feed.

A set of integrated tools allows you to easily and quickly find products with certain characteristics in the catalog. If necessary, the customer can consult with a qualified presale expert with in-depth knowledge of a particular product category. A separate section of the catalog presents a selection of solutions for import substitution of equipment and software of vendors that have left the Russian market.

The possibility of placing an order for leasing, credit or postpaid payment allows you to create an optimal payment scheme and not to extract significant financial funds from the company's turnover at a time. A status loyalty program with bonus points and privileges creates additional advantages for ecosystem users.