| Customers: Knauf Insulation Construction and Construction Materials Industry Contractors: Amber Product: Amber BPMSecond product: Amber CRM Project date: 2022/03 - 2022/10
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2022: CRM system Implementation
KNAUF is one of the world's largest producers of high-quality building materials. The company continuously develops, implements advanced technologies and innovative solutions.
Project Objectives:
- Combining information accumulated by customers into a convenient structured interface;
- Elimination of errors related to the human factor;
- Implementation of tools for operational control.
The following works were performed:
- You have configured to import data from Excel into AMBER CRM;
- The process of error control when creating specifications is automated;
- The stages of coordination are set up taking into account different departments and regional alignment;
- A specification approval tool has been implemented directly from e-mail for company managers;
- Monitoring of the work of object managers is organized;
- Data collection and structuring has been established, all information is displayed in a convenient AMBER CRM interface.
The project for Knauf Insulation to automate sales went into pilot operation.
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