Customers: Moscow-Minsk bank Moscow; Financial services, investments and audit Contractors: Terrasoft (Terrasoft, CU-Consulting) Product: Integration module Terrasoft + InfinityНа базе: Terrasoft Call Centre Project date: 2010/11
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The integration Infinity and Terrasoft mechanisms implemented in this project allow to receive additional benefit in the form of economy of man-hours due to automation of routine processes and to take the unique analytical data correlated by two systems. Such tool kit does processes in the company is more transparent and allows to make management decisions quickly.