Biography
2023: Director of the Department of User Experience Research "SberMarket"
On June 26, 2023, the online delivery service from stores and restaurants SberMarket announced the appointment of Galina Evlanova as Director of the Department of User Experience Research. She will have to scale up activities in four areas at once: product,, marketing CX and UX research.
 | To provide the most comfortable and convenient service, it is important to study and understand our customers. Employees of the Department of User Experience Research daily help to make our service truly customer-centric. I believe that we have found a leader for this direction who can increase all our achievements in this area and take it to a new level. Galina has enough leadership experience for this in companies such as L'Oreal, MTS, Beeline, said Boris Wolfson, vice president of product development and analytics at SberMarket.
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All business decisions in SberMarket are made taking into account the needs and experience of users. The main task of Galina was to develop strategic and tactical recommendations to further increase the level of customer focus of the company.
Шаблон:Quote 'author = noted Galina Evlanova, Director of User Experience Research at SberMarket.
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