Customers: Rescue Hangar Homeless Services Moscow; Community and non-profit structures Contractors: Technologies of the Future Product: Queue Neuroniq Queue Management SystemProject date: 2022/11 - 2023/05
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2023: Electronic Queue Implementation
An electronic queue with a monitoring system is installed in the Orthodox service "Hangar of Salvation. Homeless Services. " This was announced on June 25, 2023 by the Technology of the Future company. The innovative electronic queue system implemented simplifies access to services and reduces waiting times for visitors. Every visitor can now use the street terminal to register in line and get the help they need.
Also, monitoring was organized on the site, which provides real statistics on the use of electronic queue services in a visually attractive form. The function allows you to view the number and popularity of requested services in real time or any other selected period. Employees now have the ability to output data to report on the services provided and most in demand.
The introduction of electronic queue and monitoring is part of the Mercy service project. The introduction of an electronic queue into a social center brings many benefits and improvements. It optimizes the service process, improves the efficiency of employees, improves interaction with visitors and reduces the burden on staff. This implementation allows you to be in the trend of technologies and creates more comfortable conditions for all participants in the service process.