Yandex.Food Mobile application

Main article: Mobile applications

2024: The ability to search for dishes by the content of KBJU

Food users Yandex can now search for dishes based on the content of KBJU. The developer announced this on July 25, 2024.

source = Yandex

Yandex Food customers will now be able to use special filters to choose dishes for a specific diet - for example, high-protein, low-carb, as well as positions with low fat or calories. For this, the service began to divide dishes not only by the type of kitchen, but also by the amount of nutrients. Thanks to the change, users who follow a certain diet will find it more convenient to find suitable positions, and restaurants will be able to reach a new audience of those who want to quickly select the diet according to the necessary characteristics.

You can find dishes, for example, with low carbohydrates or high protein content using the "healthy lifestyle" filter in the restaurants section. Dishes fall into new filters if the restaurant transmitted information to the service about the amount of calories, proteins, fats and carbohydrates (KBJU) or Yandex Food was able to find this data in open sources. The service also developed an algorithm based on machine learning, which will regularly check the BJU of dishes and add suitable positions to the filter. With the help of the algorithm, restaurants will be able to get into the selection according to a specific diet, and users will receive a wider range.

Earlier, the service conducted a study among its users and learned that 74% of Food customers would like to be able to choose dishes by the amount of nutrients. High protein, low carbohydrate and two other diets turned out to be the most popular, so the service decided to start with them. In the future, two more scenarios will appear in the filters. Experts from the# Sekta online fitness school participated in the development of filters for Yandex Food. These filters are already available in Yandex Food, Deliveri and the Food section of Yandex Go. The# Sekta recommendations are based on data from international health organizations, the results of scientific research, as well as the company's authorship. Among the experts of# Sekta are doctors, nutritionists, specialists in the field of health sciences, biomedicine and other areas.

2023: Opportunity to contact the courier

Yandex Food customers will be able to contact couriers in the chat. The company announced this on July 28, 2023.

For example, in this way, the client can clarify his address or ask the delivery person not to ring the doorbell, but to leave the order next to her. Chat is a convenient way to communicate with the courier, including for the hard of hearing and deaf, and other people with health characteristics who prefer correspondence rather than talking on the phone.

Chat allows not only the client to contact the courier, but also vice versa. For example, the delivery person can write himself to ask for the intercom code or how to find the entrance. After the order is delivered, all messages in the chat are automatically deleted.

To write to the chat, just click the "Contact the courier" button in Food. It appears immediately after the service assigns a delivery person to order. Yandex Food does not transfer any personal data of the client to the courier through the chat. The chat works all the time while the order is delivered, and then closes for both the client and the courier. The service automatically moderates all chat conversations - and if it detects unacceptable messages, it will delete them within a few seconds.

For July 2023, the chat is at the final testing stage - and is already available to most Food customers. Soon it will start working for everyone who uses the service, and also for buyers in Market Deliveri. In the future, this will appear in Yandex Shop.