| Developers: | Yandex |
| Last Release Date: | 2024/10/11 |
| Branches: | Logistics and Distribution, Trading |
Yandex Lavka offers consumers finished products both of its own production (the direction grew out of the Food Party, which the company acquired in 2018, later renamed Yandex.Chef and partners, including the ABC of Taste.
2024
Buyers of Nizhny Novgorod can now order dishes from restaurants in Yandex Lavka with delivery from 15 minutes
Nizhny Novgorod residents can now buy dishes from in Lavka: restaurants they will be brought home with express delivery. Indian, Pan-Asian the Vietnamese and cuisine are already available to order. Customers can order dishes from Moscow restaurants, in the future the service plans to increase the number of local establishments available for ordering. This was Yandex announced on October 11, 2024.
As of October 2024, the Shop delivers more than 30 dishes from 3 restaurants: Soul in the Bowl, Chindi and All Day. The menu includes, for example, poke with teriyaki shrimp, pita with ragged beef and tar-tar sauce, chicken in curry sauce with basmati rice and other dishes. Until the end of October, dishes from Mates will be available for order. To find dishes from restaurants, you need to open the category "From restaurants" or "Main menu" in the section "Ready food."
The shop launched a restaurant category in Nizhny Novgorod to expand the range of ready-made food on the service - including from restaurant brands from other cities. All dishes are designed exclusively for Yandex Lavka. The service team helped institutions adapt dishes for online sale - suggested how to refine recipes and which equipment is better used for packaging.
Restaurants independently prepare dishes, pack and bring them to the distribution center of Lavka. To maintain the desired temperature, all dishes are transported in refrigerators. The shop can remotely check compliance with the necessary storage and transportation standards. Further, the service delivers dishes from the distribution center to darkstorms, from where partner couriers deliver them to customers in thermal bags from 15 minutes.
The opening of darkkitchens in Nizhny Novgorod, Krasnodar and Yekaterinburg
Yandex Lavka began to open darkkitchens in Nizhny Novgorod, Krasnodar, Yekaterinburg. Yandex announced this on September 30, 2024. These are small kitchens that are placed in the darkstorms of the service. In darkkitchens, the cooks of the shop prepare hot dishes - for example, breakfasts, lunches and snacks. Now citizens can buy all this along with freshly brewed coffee and products - and the order will be brought in within 15 minutes.
More than 90 dishes are available on the darkkitchen menu for September 2024.
By the end of 2025, the service plans to cover all areas of cities. In Moscow and St. Petersburg, the service already has 140 kitchens, over the past year their number has grown almost 4 times. The Lavka team plans to open darkkitchens in other cities of the service's presence.
Ready food is one of the fastest growing segments in Lavka. It already occupies about 25% of Yandex Lavka's sales structure. Demand for these products in September 2024 increased by 65% compared to the same period in 2023.
Opportunity to supplement the already completed order
Buyers of Yandex Shops will be able to supplement the already issued order with the necessary goods. Yandex announced this on July 15, 2024.
A dose order will be useful if the client remembered the necessary products after paying for the purchase - he will not have to make a second order and pay again for delivery. For July 2024, the option is being tested and available to a limited number of buyers in all cities where Lavka operates.
To use the option, you need to click on the "Add something to order" button, which will appear after checkout. You can select the necessary products within 5 minutes - the remaining time will be displayed on the timer in the application. After paying for new goods, the system will combine orders - the courier will bring them in one delivery. You can use the option once per order.
You can add goods to the order before assembling it in Darkstore: on average, in the first 2-3 minutes after registration. According to Yandex Lavki statistics, more than half of buyers who canceled the order returned for forgotten goods during this period of time. Thanks to the time, the order is collected on time and delivered within 15 minutes. Any goods from the service assortment are available for re-order. You can use the option in the Yandex Lavki application, as well as on the online service windows in Yandex Market, Go and Deliveri.
Opportunity for couriers and drivers to get a discount of up to 35% on goods from the assortment "Shops"
Couriers, drivers, order collectors and storekeepers cooperating with Yandex services can now receive a discount of up to 35% on products, household chemicals and other goods from the Lavka range. The discount is valid if the partner picks up his order by pickup. This was announced on February 16, 2024 by representatives of Yandex. Thus, Yandex continues to develop its program to support couriers and other partners. In the future, pickup of orders may become available to other buyers at Lavka.
The service is already valid for partners in Moscow, the service plans to introduce it in other cities. You can select a pickup at checkout in the "Shop." After that, the service will immediately show the size of the discount.
Before launching the service for all partners, the service first introduced it only for couriers-partners of Lavka. Pickup has already shown a high demand: 86% of delivery workers who cooperate with Lavka and order goods in it make orders on the service only with pickup. The service allows you not only to receive purchases in a convenient way and use discounts, but also to acquaint you with the capabilities of the service and its assortment of those partners who have not previously made orders at Lavka.
Yandex services are consistently developing a courier support program to provide them with a comfortable working environment. Couriers have access to insurance on slots, free legal advice and bonuses from partners, for example, favorable tariffs for cellular communications and discounts on rental and repair of bicycles. Since 2023, Yandex has been offering couriers comprehensive meals at low prices - most of the cost of lunch is paid by the company. Yandex allocated 60 million rubles for the food program. In periods when the number of orders increases sharply, couriers receive additional payments - for example, on New Year's holidays 2023/24, the company spent 2.5 billion rubles on this, Yandex said.
2023
Possibility of joint purchases
In Yandex Shop, buyers can now collect a basket of goods together. To do this, the service has the opportunity to share a link to a filled basket with other people. This is convenient for joint purchases. For example, in preparation for the New Year's party, you do not need to ask others what exactly to buy them - everyone can choose the products themselves and add them to the basket. All this will come with one order. Yandex announced this on November 28, 2023.
To take advantage of this opportunity, just open the Shops application, put the goods in the cart, click on the "Share" icon in it and send another person a link or QR code. When you switch on them, the second buyer opens the Shops application in the phone or, for example, Food, if they are installed, and if not, the Shops website. The shopping cart will already contain the items that the first customer chose. The second person can add something else to them and share the cart with the third buyer or place an order.
If people choose goods in shops at different addresses, the service checks whether all the necessary products are in the darkstore, from which the delivery will be. If something is not available, Lavka will warn about this so that you can immediately find a replacement.
Using the YandexGPT neural network
Yandex.Lavka began adding product information to its application neuronets YandexGPT using OCR (Optical Character Recognition) technology. They analyze the photo of the label of each product and independently fill out its card. This will allow the service to triple the speed of updating product information, simplify the work of content managers, and buyers will be able to quickly learn about new products on the platform. About this in "" told Yandex September 12, 2023.
Now, to add information about the new product, it is enough to take a photo of its packaging and upload it to the Yandex.Shops content system. Recognition technology will analyze the photo and translate it into text, and the YandexGPT neural network will take the characteristics of the product from it and fill out its card. Previously, this took more time - the content manager needed to manually transfer all information about the product from the label to the system, which is about 20 characteristics: composition, weight, manufacturer and more.
To teach the neural network to work with data on goods, Yandex.Lavka showed her 16 thousand ready-made cards. According to the developers, the neural network will continue to learn while working - content managers will help it in this. They will check YandexGPT filled cards, fix them if necessary, and show neural networks. So Yandex.Lavka plans to work even faster and more accurately with information about new products. Other companies can implement a similar solution by requesting access to YandexGPT through the API.
In the future, Yandex.Lavka plans to solve more different tasks related to texts using YandexGPT, for example, create detailed descriptions of goods and give advice on what they can be combined with, the company added.
The opportunity to find out what couriers dream of
Yandex Lavka has launched a project to better introduce users to those who help them receive purchases every day - couriers. After placing an order, now in the service application you can see a photo of the courier assigned for delivery and find out the dream that he is saving for. If desired, buyers can leave tips to delivery workers to help them fulfill their plans. Yandex announced this on August 21, 2023.
Before launching the project, Yandex Lavka interviewed partner couriers and revealed the most common options for what they dream of saving up. The three most common answers are: paying for a new bike, studying at a driving school, traveling. There are also unique options - for example, to save up for Chinese courses, your own recording studio or a wedding dress for your favorite girl. Couriers can tell about their dreams themselves at any time - in the Yandex.Pro application, which allows you to receive delivery orders.
With the help of this project, Lavka continues to form a culture of tips. So, the service already has automatic tips - you can select the amount in advance to transfer it to the courier after each delivery. This opportunity is popular among buyers: in Moscow, the number of orders with tips in July 2023 increased in Lavka by 71% compared to the same period a year earlier. Yandex delivery services also have programs for additional support for couriers. For example, during the New Year holidays, services at their own expense double the tips that users leave to couriers.
You can find out the dream of the courier who delivers orders from Yandex Lavka, and leave a tip for it in the applications Lavka, Market Deliveri, Go, and also on the Market. Yandex.Food also asks partner couriers what they want to save up for, and shows these dreams in its application, and customers can leave them a tip.
Absentee arrest of Ilya Krasilshchik
In mid-March 2023, the Basmanny Court of Moscow arrested in absentia the ex-head of Yandex Lavka Ilya Krasilshchik (recognized as a foreign agent in the Russian Federation), who is accused of disseminating deliberately false information about the actions of the Russian Armed Forces . Read more here.
2022
Development of a prototype of warehouse robots
Yandex announced on August 5, 2022, the development of two prototypes of warehouse robots. The task of one of them is to inventory the goods that are stored in the logistics complex of the Market, and the other is to move the goods in the darkstore of the Shop, lay them out on the shelves and bring them to order collectors. Both robots will help speed up warehouse processes and free people from monotonous tasks so they can tackle more complex and interesting tasks in the warehouse. Read more here.
Wanted list of Ilya Krasilshchik
On July 7, 2022, it became known about the wanted list of Ilya Krasilshchik. The relevant information is published in the database of the Ministry of Internal Affairs of the Russian Federation. It states that the Dyer is wanted "under the article of the Criminal Code," but according to which - there is no information. Read more here.
Initiation of a criminal case against the ex-head of Yandex Lavka
On April 22, 2022, it became known about the initiation of a criminal case against Ilya Krasilshchik. The ex-head of Yandex Lavka is suspected of disseminating false information about the Armed Forces of the Russian Federation. Read more here.
2021
Yandex buyout shares in Yandex.Lavka from Yandex.Taxi
According CNews to the press service Yandex of "," the company will fully buy out from the joint venture (JV) with the company - Uber the group of companies "," Yandex.Taxi shares in Yandex.Eda, Yandex.Lavka, Yandex.Delivery, as well as business self-driving cars in rovers. The total amount of the transaction, according to data to Yandex, is estimated at $1 billion. This became known on August 31, 2021. More. here
Entering the markets of France and Britain
On April 16, 2021, Yandex announced the upcoming launch of Yandex.Lavka in France and Britain. In these countries, the grocery delivery service will operate under the global brand Yango Deli, but according to the same scheme (darkstores are warehouses that work only for express delivery when ordering via the Internet) as in Russia. Read more here.
2020
After a 40% decrease in the number of migrants in Moscow, there was an acute shortage of food delivery workers
As it became known in October 2020, after a decrease in the number of migrants in Moscow, an acute shortage of food delivery workers arose and the number of customer complaints about undelivered or late orders increased. Read more here.
Yandex.Rover courier robots begin delivering products from Yandex.Lavka
On October 22, 2020, it became known that courier robots Yandex.Rover"" are starting to deliver products from Yandex.Lavka in. To Moscow CEO Facebook "" announced this on his page on the social network. Yandex.Taxi Daniil Shuleyko More. here
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